KELLY GOSS
Amherst,OH
Summary
Public Health Registered Nurse with a commitment to improving community health through individualized care and education. Skilled in building strong patient relationships, coordinating care, and delivering compassionate support in diverse and demanding environments.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Primary Family Caregiver (VA PCAFC)
Veterans Employment
Amherst, Ohio
12.2025 - 09.2026
- Provided daily personal care and support for veterans in home settings.
- Assisted with medication management and timely administration for clients.
- Coordinated transportation for medical appointments and community activities, ensuring timely access to essential services.
- Maintained accurate records of client care and daily activities to support ongoing assessment and adjustments in care.
- Developed and implemented individualized care plans, enhancing client well-being through tailored support.
- Coordinated transportation for medical appointments and community activities.
- Facilitated travel for family members to ensure they attended medical appointments and completed necessary errands. appointments and other errands as needed.
- Assisted family member with daily activities, such as bathing, dressing and grooming.
- Arranged and managed medications for family members to ensure proper adherence to medical guidelines. for family members and administered them according to directions.
- Prepared nutritious meals for family members following dietary guidelines.
- Encouraged physical activity through walks outside or simple exercises indoors.
- Transported family members to medical appointments and other errands as needed.
- Monitored vital signs of the patient when necessary and reported changes to the appropriate personnel.
- Collaborated with healthcare professionals to ensure proper care was provided.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Registered Nurse/Home Visitor
Catholic Charities Dioceses of Cleveland
08.2025 - 12.2025
- Assessed family needs during home visits to provide targeted support.
- Built individualized service plans to support child development and family well-being.
- Worked with community resources to connect families with needed services and programs.
- Led parent education sessions on nutrition, health, and early childhood development.
- Monitored family progress and revised plans to align with evolving needs.
- Established trust with families through commitment to confidentiality and cultural sensitivity during home visits.
- Partnered with interdisciplinary team members to create and carry out comprehensive service plans for families.
Immunization Nurse
US Tech Solutions/Walgreens Pharmacy
09.2024 - 12.2025
- Contract immunization nurse for Flu/Covid season
- Secured temporary nursing position during seasonal demand.
- Provide all vaccines in a high volume setting to Walgreens customers using nursing expertise, time management and customer skills.
- Managed approximately 40-50 customers per day.
Registered Nurse
New Hanover Regional Medical Center
08.2023 - 12.2023
- Administered medications orally, via IV, and intramuscularly while monitoring patient responses to ensure safety and effectiveness
- Prioritized nursing interventions using critical thinking based on patients' acuity levels and individual needs to deliver timely care
- Conducted thorough patient assessments to identify condition changes, promptly notifying physicians to facilitate timely medical intervention.
Telephone Triage Nurse/home Based
Upstream Care
04.2022 - 08.2023
- Provided value-based care and guidance to after-hours nurse line callers, ensuring appropriate medical direction during urgent situations
- Use Upstream protocols, nursing judgment and eMR to guide callers/patients to available care for all medical situations
- Communicated with on-call providers to address urgent patient needs and pharmacists during critical situations
- Ensured quality control of all calls through active listening and problem solving techniques
- Utilized customer service skills to offer emotional support and comfort to callers, enhancing their experience during critical health inquiries
Registered Nurse
CVS
01.2022 - 04.2022
- Swabbed and tested 50-60 patients daily, documenting results in EPIC
- Collaborated with team members while working independently to provide patient care
- Educated patients and families on diagnosis, treatment options, and disease management
- Three month contract position performing Covid testing for CVS Minute Clinic patients
Registered Nurse
TotalMed Staffing /Wake Med North
08.2021 - 12.2021
- Hospital Travel RN
- Level II NICU Assist physicians in implementing treatments and create care plans for premature and critically ill newborns
- Active in the Charge role and Newborn specialist role within NICU
- Monitor vital signs and behaviors
- Educated parents on care procedures and discharge requirements
- Documented patient information using the EPIC system.
Telephone Triage Nurse/home Based
Novant Health/Care Connections/Home
11.2020 - 08.2021
- Directed after-hours nurse line callers, collecting patient history in a cue-based system to ensure accurate information for care decisions
- Guided callers and patients to appropriate care using hospital protocols, nursing judgment, and electronic medical records, improving access to necessary medical services
- Contacted on-call providers and pharmacists to address patient needs
- Adhered to HIPAA guidelines when handling confidential patient information over the phone
- Provided appropriate guidance on the next steps for care based on patient symptoms and concerns
- Documented all conversations within electronic medical records system accurately and completely
Home Health Nurse
Brightstar Care
09.2020 - 12.2020
- Performed nursing duties for homebound patients, including assistance with ADLs, monitoring vital signs, and conducting phlebotomy
- Assessed client's functional status in order to identify areas that require intervention or assistance
- Assisted patients with bathing, dressing, and grooming to enhance comfort and personal hygiene
- Collaborated with multidisciplinary team members to coordinate quality care for patients
CMA I/ RN /home Based
Syneos Health
10.2019 - 07.2020
- Primary contact for project site personnel, in collaboration with the on-site CRA
- Managed site operations, including remote site qualification, initiation, interim site monitoring calls (SMCs), and close-out visits to maintain regulatory, ICH-GCP, and protocol compliance.
- Managed IP receipt, handling, and storage, maintained knowledge of protocol and study procedures, supported subject recruitment and retention, and collected and reviewed study documents for accuracy, timeliness, and completeness of the Trial Master File (TMF); reviewed electronic data and assisted sites in resolving queries and identified data issues.
- Documented monitoring activities through confirmation letters, follow-up letters, and SMC reports within established timelines to ensure compliance and communication
- Performed site-level Remote Accumulated Data Review (RADaR) using appropriate tools to identify, respond to, and manage issues according to associated guidelines
Lead Nurse
Regional Pediatrics / Duke Hospital
01.2019 - 07.2019
- Supervised medical assistants, created schedules, oversaw office staff communications, assisted with patient care, triaged calls, answered advice line, and staffed in-house lab for blood draws and cultures.
- Administered vaccines: antibiotics: nebulizer treatments; etc
- Acted as point of contact for hospital's inpatient care unit, facilitating effective communication and coordination among staff.
- Promoted teamwork within unit, fostering collaboration among nursing staff members.
- Applied sound judgment in making decisions regarding patient care based on best practices
- Ensured compliance with safety protocols throughout the department's operations
- Input data into eMR, verified vaccine data input, coordinated NCIR data and ordering (NC state vaccine registry)
- Staff representative for JACHO compliance, liaison to 'big' Duke, coordinated and presented staff meetings
Registered Nurse II
Duke Regional
06.2010 - 12.2018
- Oversaw operations of the special care nursery unit, ensuring compliance with health standards.
- Provided patient care for term and preterm newborns in regular nursery setting or special care.
- Deliver a complete range of RN services, including but not limited to: collect maternal history, perform newborn assessments on admission, perform newborn testing and medication administration (APGAR assessments, lab value analysis, chart review, chart audits for trends, compilation of metric data for trend analysis etc.)....
- Additional duties in special care nursery include: Increased monitoring, telemetry, NG tubes, IV pumps, UACs/UVCs, ventilators, phototherapy, blood draws, screens, breast feeding education, etc
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels, ensuring timely and appropriate care.
- Participated in committees to improve hand washing practices and scheduling efficiency, fostering a culture of safety and teamwork.
- Participate in interviews and candidate selection
- Preceptor for newly hired nurses to unit
- Participated in ongoing training to enhance own job skills and knowledge
Registered Nurse
Duke Regional
02.2003 - 06.2010
- Provided nursing care in newborn nursery, ensuring safety and comfort of infants.
- Provided patient care for term and preterm newborns in regular nursery and special care settings.
- Deliver a complete range of RN services, including but not limited to: Collect maternal history, perform newborn assessments on admission, perform newborn testing and medication administration
- Demonstrated ability to work independently as well as collaboratively within a team environment
- Administered medications and treatments in accordance with physician orders and hospital procedures
Nursing Assistant
Duke Regional
05.2002 - 02.2003
- Monitored vitals signs, glucose levels, and other indicators of health status regularly
- Assisted RN with patient care, transported and fed infants, documented health records
- Maintained safe and clean environment by adhering to infection control protocols and sanitation standards
- Supported circumcision procedures in surgical settings, ensuring patient safety and comfort
Education
DIPLOMA - Clinical Nursing
Watts School of Nursing
Durham, NC12-2002
Skills
- Medication administration
- Vital signs assessment
- Patient record management
- Individualized care planning
- Care management
- Chronic disease management
- Resource linkage
- Interdisciplinary teamwork
- Patient instruction
Certification
- North Carolina RN License
- BLS Certification
- AED Certification
- Compact State Nurse License
Volunteer work
- Represented organization positively and professionally while providing community with much-needed services.
- Helped clients navigate social services system and access needed resources.
- Managed cases of young mothers (under age 21) receiving social or community service support.
Timeline
Primary Family Caregiver (VA PCAFC)
Veterans Employment
12.2025 - 09.2026
Registered Nurse/Home Visitor
Catholic Charities Dioceses of Cleveland
08.2025 - 12.2025
Immunization Nurse
US Tech Solutions/Walgreens Pharmacy
09.2024 - 12.2025
Registered Nurse
New Hanover Regional Medical Center
08.2023 - 12.2023
Telephone Triage Nurse/home Based
Upstream Care
04.2022 - 08.2023
Registered Nurse
CVS
01.2022 - 04.2022
Registered Nurse
TotalMed Staffing /Wake Med North
08.2021 - 12.2021
Telephone Triage Nurse/home Based
Novant Health/Care Connections/Home
11.2020 - 08.2021
Home Health Nurse
Brightstar Care
09.2020 - 12.2020
CMA I/ RN /home Based
Syneos Health
10.2019 - 07.2020
Lead Nurse
Regional Pediatrics / Duke Hospital
01.2019 - 07.2019
Registered Nurse II
Duke Regional
06.2010 - 12.2018
Registered Nurse
Duke Regional
02.2003 - 06.2010
Nursing Assistant
Duke Regional
05.2002 - 02.2003
DIPLOMA - Clinical Nursing
Watts School of Nursing