Kelly Gregg
Pflugerville
Summary
Results-driven leader with extensive experience in healthcare operations and process improvement initiatives. Adept at mentoring teams and aligning departmental goals with organizational objectives, leading to measurable enhancements in service delivery times and operational effectiveness.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sr. Director of Operations
Roshal Health
Pflugerville, TX
01.2015 - Current
- Lead operational strategy implementation to enhance workflow efficiency and reduce service delivery times.
- Oversee cross-functional teams to align departmental goals with organizational objectives, fostering collaboration.
- Develop and executed process improvement initiatives, enhancing patient care services and operational effectiveness.
- Mentor management staff on best practices in operations, driving team performance and accountability.
Sonographer
My Emergency Room 24/7
San Marcos, TX
09.2013 - 12.2017
- Performed comprehensive ultrasound examinations to assist in diagnosing patient conditions.
- Collaborated with healthcare teams to develop tailored imaging protocols for diverse medical cases.
- Maintained and calibrated ultrasound equipment to ensure optimal performance and safety standards.
- Educated patients on procedures, addressing concerns to enhance comfort and cooperation during exams.
Clerk I
Austin Community College
Austin, TX
11.2007 - 01.2015
- Processed student registrations and updates in academic records system.
- Assisted faculty with scheduling and logistical support for courses.
- Coordinated communication between departments to enhance workflow efficiency.
- Maintained accurate filing systems for student and administrative documents.
Education
Associate of Science -
The University of Texas At San Antonio
San Antonio, TXAssociate of Applied Science - Diagnostic Medical Sonography
Virginia College At Austin
Austin, TX03-2013
Skills
- Operations Leadership & Strategic Planning
- Executive Leadership & Team Development
- Healthcare Operations & Clinical Support
- Workforce Planning & Staff Scheduling
- Client Relationship Management
- Process Improvement & Operational Efficiency
- Performance Metrics & KPI Analysis
- Budget Oversight & Resource Allocation
- Medical Courier Services Coordination
- Change Management
- Risk Assessment & Mitigation
- Microsoft Office Suite & Operational Reporting
Certification
RVT (VT)
Timeline
Sr. Director of Operations
Roshal Health
01.2015 - Current
Sonographer
My Emergency Room 24/7
09.2013 - 12.2017
Clerk I
Austin Community College
11.2007 - 01.2015
Associate of Science -
The University of Texas At San Antonio
Associate of Applied Science - Diagnostic Medical Sonography
Virginia College At Austin