Summary
Overview
Work History
Skills
Websites
References
Work Availability
Timeline
Hi, I’m

Caitlin Stoltman

Shakopee,MN
Caitlin Stoltman

Summary

Dynamic and results-oriented leader with extensive experience in operational excellence and a values-driven approach. Expert in optimizing processes to reduce costs and enhance organizational efficiency. Committed to driving transformational change through exceptional team experiences and strong financial performance, fostering a culture of continuous improvement and innovation.

Overview

16
years of professional experience

Work History

Bear Paddle Swim School

Sr. Director of Operations
01.2024 - 07.2024

Job overview

  • Oversaw the execution of all critical business functions for 14 Locations/5 States, including 4 new Location launches
  • Led change management efforts to successfully implement new curriculums and package offerings across the organization, which lead to YOY growth in Customer LTV.
  • Aided in capital financing negotiations and due diligence processes.
  • Developed and executed operational plans to achieve organizational goals.
  • Reported directly to the CEO

Bear Paddle Swim School

Director of Operations
08.2020 - 01.2024

Job overview

  • Mentored and 30+ location managers to foster productive and engaging work environment that yielded strong financial results.
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Established and monitored quality assurance through data audits, business scorecards and site visits to achieve operational excellence.
  • Negotiated with key vendors and suppliers to acquire mutually beneficial contracts and agreements.

Bear Paddle Swim School

Financial Planning Analyst
06.2019 - 08.2020

Job overview

  • Provided timely business and financial support for key business decisions that increased corporate growth.
  • Developed and monitored budgets, ensuring financial health during the COVID-19 pandemic.
  • Oversaw cash management and flow, implementing cost-saving measures.
  • Monitored KPIs to identify cause of unexpected variances.

Hemisphere Companies

Human Resources Generalist
10.2013 - 05.2015

Job overview

  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
  • Conducted new hire onboarding and processed payroll for over 300 annual employees utilizing tools such as ADP and Paylocity.
  • Served as liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Managed accounts receivable and payable, and benefits management.

The Tavern Grill Restaurant + Bar

Assistant Manager
04.2008 - 09.2013

Job overview

  • Managed daily restaurant operations for a series of high volume restaurants, averaging $5M in annual sales.
  • Trained staff on menu items and customer service skills to ensure high levels of customer satisfaction.
  • Controlled cost of goods through diligent inventory management.

Skills

  • Leadership
  • Strategic Planning
  • Operations Oversight
  • Process Improvements
  • Workforce Planning
  • Financial Planning & Analysis
  • Budget Development & Execution
  • Capital Spending
  • Cash Flow Management
  • HRIS Systems
  • Advanced Excel

Websites

References

References
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Availability
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Timeline

Sr. Director of Operations
Bear Paddle Swim School
01.2024 - 07.2024
Director of Operations
Bear Paddle Swim School
08.2020 - 01.2024
Financial Planning Analyst
Bear Paddle Swim School
06.2019 - 08.2020
Human Resources Generalist
Hemisphere Companies
10.2013 - 05.2015
Assistant Manager
The Tavern Grill Restaurant + Bar
04.2008 - 09.2013

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Caitlin Stoltman