Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Kelly Hagen

Human Resources Manager
Scottsdale,USA

Summary

Human Resources professional with robust experience in onboarding employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Paradigm Technology
01.2018 - Current
  • Support all HR functions including hiring, orientation, benefits administration, and payroll processes.
  • Assist in developing and maintaining internal HR documentation including employee handbooks, onboarding information, and compliance guides.
  • Manage candidate tracking systems and collaborate with recruiters and hiring managers on onboarding.
  • Offer employee guidance and support through processes including onboarding, orientations & offboarding
  • Implement and manage employee benefits and annual open enrollment
  • Administer employee surveys and training programs
  • Maintain handbook accuracy in accordance with federal & state laws.
  • Foster positive employee relations in remote and office environments at client and corporate sites.
  • Maintain confidential employee records and ensure compliance with labor laws and internal policies.
  • Ensure accurate equipment tracking & inventory management
  • Provide comprehensive executive support to the CEO and senior leadership, including calendar management, travel arrangements, and expense reporting.
  • Coordinate company-wide meetings, staff events, and executive offsite logistics.
  • Offer support to C-Suite Executives & Financial Team
  • Create Expense Reports and Submittals for C-Suite Executives
  • Ensure employee timecards and project hours are properly submitted and approved.
  • Monthly Reconciliation Reporting
  • Ensure Invoice approvals, tracking, and submissions are accurate
  • Manage Burn Rate Tracking and Reporting
  • Key Achievements:
  • Improved onboarding satisfaction scores by 30% by revising the onboarding experience.
  • Played a key role in a successful annual open enrollment of employee benefits
  • Reduced executive scheduling conflicts by 40% through implementation of shared calendar systems.
  • Spearheaded an onboarding process that cut new hire ramp-up time by 25%.

Property Management

Private Portfolio
01.2007 - 12.2017
  • Accurately processed daily accounts payables and receivables.
  • Effectively reconciled monthly account statements.
  • Efficiently managed rental property maintenance requests and concerns.
  • Developed a positive relationship with renters to ensure future communication and rental receivables.

Education

Bachelor of Business Administration -

Western Michigan University
Kalamazoo, MI
01.2006

Skills

  • Proficient in Paylocity HRIS
  • Tools: Microsoft Office, Google Workspace, Zoom, Teams, Fieldglass, Arriba, Hubspot, Quickbooks
  • File Management: SharePoint, Dropbox, Google Drive

Certification

SHRM-CP

Affiliations

Society for Human Resource Management (SHRM)

Timeline

Human Resources Manager

Paradigm Technology
01.2018 - Current

Property Management

Private Portfolio
01.2007 - 12.2017

Bachelor of Business Administration -

Western Michigan University
Kelly HagenHuman Resources Manager