Kelly Hayes
Jeffersonville,IN
Summary
Driven by a results-focused approach, I leveraged strong organization and leadership qualities at Kentucky Derby Festival to enhance event execution and client satisfaction. Specializing in seamless coordination and innovative problem-solving significantly improving operational efficiency and fostered positive client relationships, demonstrating a proven track record in event planning and team management.
Overview
31
31
years of professional experience
Work History
Event Coordinator Intern
Kentucky Derby Festival
02.2024 - 06.2024
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Accurately calculated and processed expenses during and after events.
- Maintained status reports for client projects.
- Planned large-scale events such as trade shows, conferences and meetings.
- Provided on-site assistance during events, addressing any last-minute issues or concerns promptly and professionally.
- Facilitated efficient registration processes at events by managing guest lists and coordinating check-in procedures.
Team Leader
Ford Motor Company
06.1993 - 01.2024
- Set performance expectations for team of 15-20, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Event Facilitator
Mellwood Arts Center
08.2023 - 10.2023
- Collaborated with vendors to ensure timely delivery of services and materials, contributing to seamless events.
- Enhanced attendee engagement by designing interactive event programs and activities.
- Resolved any unforeseen issues or challenges promptly, minimizing disruptions to event schedule.
- Monitored event progress closely, making real-time adjustments as needed for optimal flow.
Education
Hospitality Studies Certification - Hospitality
Sullivan University
Louisville, KY05.2024
Skills
- Time Management
- Leadership Qualities
- Flexibility
- Strong Organization
- Special events planning
- Meeting planning
- Corporate Events Planning
- Event Setup and Breakdown
- Client Relationship Development
- Scheduling
- Event Planning
Timeline
Event Coordinator Intern
Kentucky Derby Festival
02.2024 - 06.2024
Event Facilitator
Mellwood Arts Center
08.2023 - 10.2023
Team Leader
Ford Motor Company
06.1993 - 01.2024
Hospitality Studies Certification - Hospitality
Sullivan University
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