Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Helfrich

Rochelle,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude; seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Executive Assistant

Rochelle Chamber of Commerce
11.2022 - 04.2024


  • Streamlined executive communication by managing high volume of emails, phone calls and walk ins.
  • Coordinated community events, including marketing and promotion via social media and email campaigns.
  • Utilized graphic design skills to create website and other promotional materials for members.
  • Ensured office efficiency by implementing new filing systems and document management processes, maintaining office equipment and inventory, and troubleshooting issues when necessary.
  • Managed financial statements, processed invoices, and reconciled accounts ensuring timely and accurate payments to and from members.

Newborn Hearing Screen Coordinator

Pediatrix Medical Group
05.2018 - 08.2022


  • Greeted and interacted with patients and families to provide information, answer questions and perform required services.
  • Collaborated with healthcare providers, resulting in improved patient care.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment while overseeing newborn hearing screen services in hospitals across the region.
  • Enhanced operational workflows by maintaining well-organized documentation systems.
  • Used electronic medical record software and IDPH database to obtain and document patient information and generate monthly reports.
  • Obtained insurance information and pre-authorization from insurance companies ahead of medical services.
  • Maintained strict confidentiality while overseeing sensitive patient information in accordance with HIPAA guidelines and IDPH mandates.
  • Identified areas for process improvement within the team, leading to increased efficiency and better resource utilization.
  • Managed inventory of supplies, ensuring availability during critical moments while minimizing waste and cost overruns.

Teacher

St. Paul Lutheran School
08.2015 - 05.2018
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Maintained accurate records of student progress, attendance, and behavior.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Designed and implemented lesson plans and strategies to meet diverse learning needs, while identifying struggling students early on and providing additional support through differentiated instruction, tutoring, and modified lesson plans.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.

Education

Bachelor Of Science - Communication Sciences

Northern Illinois University
05.2015

Skills

  • Certified Notary Public
  • QuickBooks
  • Microsoft Office
  • Adobe Suite
  • Graphic design
  • Medical terminology
  • EMR systems
  • Curriculum development
  • Advanced MS Office Suite
  • Digital marketing strategies

Timeline

Executive Assistant

Rochelle Chamber of Commerce
11.2022 - 04.2024

Newborn Hearing Screen Coordinator

Pediatrix Medical Group
05.2018 - 08.2022

Teacher

St. Paul Lutheran School
08.2015 - 05.2018

Bachelor Of Science - Communication Sciences

Northern Illinois University

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Kelly Helfrich