Summary
Overview
Work History
Education
Additional Information
Timeline
Generic

Kelly Hilliard

Spartanburg,SC

Summary

Highly motivated and looking to continue servicing the Dollar Tree Account in Cowpens. I have built a great relationship with the Customer.

Overview

12
12
years of professional experience

Work History

Account Supervisor II, Dedicated Operations

USXpress
03.2022 - Current
  • Engaged in daily communication with clients to establish and maintain positive working relationships.
  • Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns.
  • Partnered with account team director to drive long-term account planning, growth and success.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Freight Manager

Dell Corning Corporation
01.2017 - 02.2022
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and maintained knowledgeable and productive team of employees.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Conducted research to address shipping errors and packaging mistakes.
  • Organized records of vehicles, schedules and completed orders.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Prospected for leads to build pipeline and convert to sales opportunities.

Senior Recruiter and Inside and Outside Sales

Personnel Solutions
02.2012 - 01.2017
  • Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
  • Updated accounts and maintained long-term relationships with clients.
  • Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
  • Prepared pricing strategies for current customers to enhance sales and increase profitability.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
  • Managed [Number] sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

Bachelor of Science - Elementary Education

University of Texas Austin
Austin, Texas
06.1990

Additional Information

Mr. Tim Laney has stated he would be happy to give me a recommendation.

Regional Transportation Manager

704-708-2684

tlaney@familydollar.com

Timeline

Account Supervisor II, Dedicated Operations

USXpress
03.2022 - Current

Freight Manager

Dell Corning Corporation
01.2017 - 02.2022

Senior Recruiter and Inside and Outside Sales

Personnel Solutions
02.2012 - 01.2017

Bachelor of Science - Elementary Education

University of Texas Austin

Similar Profiles

CREATE PROFILE
Kelly Hilliard