Certified Pharmacy Technician
Middle Tennessee Pharmacy Services
Shelbyville, TN
11.2019 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Communicated directly with doctors offices via telephone, fax and email.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
- Entered and processed patients' prescriptions into internal system.