Kelly Javadian
West Springfield,MA
Summary
Multi-tasking, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Team Leader
New England Orthopedic Surgeons
04.2022 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Dme Specialist
New England Orthopedic Surgeons
01.2017 - Current
- Measured, fit and explained braces to pre surgical and non surgical patients for busy multi-physicians office. Average of 40 patients everyday.
- Maintain and ordered inventory of over 50 different types of braces
- Check insurance benefits, relayed info to patients, collected copays and deductibles.
- Obtained prior authorizations when needed with various insurance companies.
Certified Medical Assistant
New England Orthopedic Surgeons
12.2009 - 01.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Average of 30 patients daily.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Suture and staple removal of surgical patients.
- Wound care and dressing changes.
Education
Certificate - Medical Assisting
Porter And Chester Institute - Chicopee
Chicopee, MA11.2009
Associate of Science - Legal Office Administration
Holyoke Community College
Holyoke, MA06.1998
GED -
Holyoke Community College
Holyoke, MA1992
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Staff Training
- Documentation And Reporting
- Overseeing Daily Activities
- Client Support
Timeline
Team Leader
New England Orthopedic Surgeons
04.2022 - Current
Dme Specialist
New England Orthopedic Surgeons
01.2017 - Current
Certified Medical Assistant
New England Orthopedic Surgeons
12.2009 - 01.2017
Certificate - Medical Assisting
Porter And Chester Institute - Chicopee
Associate of Science - Legal Office Administration
Holyoke Community College
GED -
Holyoke Community College
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