Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Jimenez

Paterson,NJ

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

10
10
years of professional experience

Work History

Teller

Robert Half
Parsippany, NJ
05.2024 - 01.2025
  • Filed Bank Secrecy Act (BSA) and Currency Transaction Reports (CTR).
  • Opened accounts for members and verified required documents.
  • Balanced daily cash drawer with 100% accuracy.
  • Verified incoming cash shipments from Brinks, and distributed cash from the vault.

Patient Support Specialist

Total Med
Fairfield, NJ
04.2022 - 04.2024
  • Interacted with patients, physicians, and pharmacies regarding copay assistance program eligibility.
  • Handled high-volume inbound calls and provided exceptional customer service.
  • Processed claims efficiently while adhering to HIPAA regulations.
  • Maintained compliance with program guidelines and documentation standards.

Teller II

McCoy Federal Credit Union
Orlando, FL
02.2019 - 03.2022
  • Balanced the vault and ATM while ensuring accurate records.
  • Managed daily cash drawer and performed transactions, including deposits, withdrawals, and transfers.
  • Conducted internal audits to ensure compliance with financial regulations.
  • Mentored and trained new hires, fostering professional development and team cohesion.

Retail Visual Specialist

Aeropostale
Wayne, NJ
03.2015 - 01.2019
  • Designed and updated store displays to align with seasonal promotions and marketing strategies.
  • Ensured visual displays were clean, organized, and well-stocked.
  • Assisted customers with product inquiries and fashion recommendations, enhancing the shopping experience.

Education

Associates Degree -

Bergen County Community College
Paramus, Nj
01-2026

High School Diploma -

John F. Kennedy High School
Paterson, NJ
06.2016

Skills

  • Customer Service and Support
  • Cash Handling and Reconciliation
  • HIPAA Compliance and Documentation
  • Account Management
  • Communication and Team Collaboration
  • Training and Mentorship

Timeline

Teller

Robert Half
05.2024 - 01.2025

Patient Support Specialist

Total Med
04.2022 - 04.2024

Teller II

McCoy Federal Credit Union
02.2019 - 03.2022

Retail Visual Specialist

Aeropostale
03.2015 - 01.2019

Associates Degree -

Bergen County Community College

High School Diploma -

John F. Kennedy High School

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Kelly Jimenez