Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Johnson

EAGLES MERE

Summary

Skilled in maintaining confidentiality and managing records, I enhance operational efficiency through meticulous attention to detail and effective communication. Committed to fostering positive relationships and streamlining processes for improved client satisfaction.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Experienced with office administration and clerical tasks. Utilizes organizational skills and attention to detail to manage schedules and documentation effectively. Strong understanding of administrative procedures and team support.

Overview

3
3
years of professional experience

Work History

Adminstrative Clerk

Sullivan County Court House
02.2023 - Current
  • Assisted with data entry and record management using office software.
  • Supported daily administrative tasks to ensure efficient office operations.
  • Coordinated scheduling and calendar management for team members.
  • Maintained organized filing systems for easy access to documents.
  • Responded to inquiries via phone and email, providing accurate information.
  • Learned company policies and procedures to support compliance in administrative functions.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling files or documentation.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling files or documentation.

Consumer Banking Representative

C&N Bank
02.2022 - 02.2023
  • Assisted customers with account inquiries and transaction processing.
  • Provided product knowledge and recommendations to enhance customer satisfaction.
  • Resolved customer complaints efficiently, fostering positive relationships.
  • Maintained compliance with banking regulations during customer interactions.
  • Educated clients on digital banking tools to improve user experience.
  • Collaborated with team members to streamline service processes and reduce wait times.
  • Managed high-volume teller transactions efficiently while maintaining accuracy and attention to detail.
  • Participated in telemarketing and other banking center calling and marketing initiatives.
  • Handled sensitive customer information with discretion while adhering strictly to privacy and confidentiality regulations.
  • Spearheaded community outreach events to increase brand awareness and establish positive relationships within the local market area.

Education

Health And Human Services

PACE Institute
Reading, PA
05-1986

High School Diploma -

Eastern Lebanon County High School
Myerstown, PA
06-1984

Skills

  • Attention to detail
  • Clerical support
  • Maintaining confidentiality
  • Verbal and written communication
  • Team collaboration
  • Filing systems
  • Documentation and recordkeeping
  • Cash management
  • Calendar coordination
  • Interpersonal confidence
  • Scheduling and calendar management
  • Office supply management
  • Meeting coordination
  • Word processing
  • Time management
  • Phone etiquette
  • Microsoft Excel

Timeline

Adminstrative Clerk

Sullivan County Court House
02.2023 - Current

Consumer Banking Representative

C&N Bank
02.2022 - 02.2023

Health And Human Services

PACE Institute

High School Diploma -

Eastern Lebanon County High School

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