Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Barnett

Hendersonville,NC

Summary

Diligent Bartender with 12 years' track record of success providing beverage service to customers. Excellent skills in preparing drinks and increasing customer loyalty. Adept at performing opening and closing operations of establishment and managing inventory. Great multi-tasker and conversationalist.

Overview

9
9
years of professional experience

Work History

Bartender Supervisor

Tartans Sports Bar
04.2023 - 02.2024
  • Oversaw maintenance tasks for all bar equipment, ensuring optimal functionality during busy hours.
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Controlled food costs and managed inventory.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Served high customer volumes during special events, nights, and weekends.
  • Trained 6 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender/Server

South Rock Sports Grill
11.2021 - 04.2023
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Bartender

Veterans Of Foreign War Post 5206
03.2015 - 10.2018
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Education

Associate of Applied Science -

Blue Ridge Community College
Flat Rock, NC
05.

Skills

  • Outgoing Personality
  • High-volume dining
  • Creative Mixology
  • Liquor, beer, and wine knowledge
  • Collaborative mindset
  • Clear and effective communication

Timeline

Bartender Supervisor

Tartans Sports Bar
04.2023 - 02.2024

Bartender/Server

South Rock Sports Grill
11.2021 - 04.2023

Bartender

Veterans Of Foreign War Post 5206
03.2015 - 10.2018

Associate of Applied Science -

Blue Ridge Community College

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Kelly Barnett