Summary
Work History
Education
Skills
Timeline
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Kelly  Kirkpatrick

Kelly Kirkpatrick

Worden,Illnois

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Work History

Medical Assistant

Anderson Pulmonary and Sleep Medicine
Anderson Hospital Amg
02 2025 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Assistant Manager

Regional Finance Corporation
Maryville
09 2023 - 01 2025
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.

Senior Account Specialist

World Finance Corporation
Bethalto
04 2017 - 10 2022
  • Maximized revenue growth through strategic upselling and cross-selling initiatives.
  • Set up new customer accounts and updated existing profiles with latest information.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity and volume.
  • Built relationships with customers and community to promote long term business growth.
  • Achieved or exceeded company-defined sales quotas.
  • Trained new employees on customer service, money handling and organizing strategies.

Medical Assistant

Maryville Women's Center
Maryville
06 2012 - 04 2017
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Prepared lab specimens for diagnostic evaluation.

Education

Register Medical Assistant - Medical Assistant

Calc Institute of Technology
Alton, IL
08.2010

Skills

  • Coaching and training
  • Skilled in [Software]
  • Cash handling expertise
  • Compassionate caregiver
  • Assisting with physical exams
  • Efficient and reliable team player
  • Compassionate
  • CPR
  • Patient Scheduling
  • Electronic health records
  • Payment collection

Timeline

Register Medical Assistant - Medical Assistant

Calc Institute of Technology

Medical Assistant

Maryville Women's Center
06 2012 - 04 2017

Senior Account Specialist

World Finance Corporation
04 2017 - 10 2022

Assistant Manager

Regional Finance Corporation
09 2023 - 01 2025

Medical Assistant

Anderson Pulmonary and Sleep Medicine
02 2025 - Current