Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Kirkwood

Casper,WY

Summary

Dynamic professional with strong customer relationship management skills. Experienced in enhancing brand identity and ensuring service quality in small business operations.

Overview

17
17
years of professional experience

Work History

Owner

Prairie Preservation Company LLC
Casper, WY
09.2021 - Current
  • Managed daily operations of prairie preservation company LLC, upholding service quality standards.
  • Built strong client relationships through dedicated customer service.
  • Enhanced brand identity and revenue through social media promotion.
  • Developed operational procedures and workflow plans to enhance startup efficiency.

Receptionist

Wyoming Surgical Center
Casper, WY
04.2009 - 03.2010
  • Greeted patients and visitors warmly upon arrival at the surgical center.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Operated multi-line phone system, efficiently directing calls to appropriate staff.
  • Collected and verified patient information, ensuring accuracy for medical records.
  • Assisted visitors during check-in, enhancing their experience and providing necessary information.

Education

GED -

Casper College
Casper, WY
01-2004

Some College (No Degree) - Nursing

Casper College
Casper, WY

Skills

  • Business development
  • Customer relationship management
  • Client retention strategies
  • Service quality assurance
  • Project management
  • Small business operations
  • Time management
  • Problem solving
  • Attention to detail

Timeline

Owner

Prairie Preservation Company LLC
09.2021 - Current

Receptionist

Wyoming Surgical Center
04.2009 - 03.2010

GED -

Casper College

Some College (No Degree) - Nursing

Casper College
Kelly Kirkwood