Kelly Kitch
Colorado Springs,CO
Summary
Office/Production Manager at The Colorado Springs Youth Symphony, adept in operations management and demonstrating strong leadership abilities. Responsible for organizing and implementing large-scale non-profit charity events (including scheduling of vendors, venues, and event details). Spearheaded multiple project completions, enhancing productivity by identifying and resolving bottlenecks. Expert in Microsoft Office, with a proven track record in staff management and significantly improving operational workflows.
Overview
36
36
years of professional experience
Work History
Office/Production Manager
The Colorado Springs Youth Symphony
08.2016 - Current
- Plan, coordinate planning of details for large scale charitable events.
- Resolve issues quickly to maintain productivity goals.
- Manage multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increase overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Incorporate quality control steps to ensure event details are accurate and correct.
- Coordinate vendors to deliver goods are delivered on time to support event.
- Provide office support for day to day operations as well as upcoming events. Duties include database management, data entry, program/flyer designs, scheduling venues, answering phones and emails.
Long-Term Substitute Teacher / Bus Driver
School District 20 / The Classical Academy
10.2011 - 06.2024
- Provided classroom instruction to students as outlined in lesson plans for Kindergarten to High School AP classes.
- Provided office support performing administrative duties (answering phones, attendance, filing, sending emails) as well as handling sensitive and confidential matters pertaining to staff and students.
- Developed and coordinated large school events such as dinner dances, library themed events, and Father-Daughter dances.
- Obtained Class B CDL to operate and service bus equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Lead Systems Programmer
MCI / Worldcom / Verizon
07.1995 - 07.2002
- Responsible for analysis, development, and implementation for the communication portion of a real-time billing system that interfaced with external systems.
- Programmed system level interfaces using C/C++ to convert Siemens, Mainframe (RAD), and external databases to UNIX compatible data format for further downstream processing.
- Oversaw 45 programmers to ensure design and coding standards. Developed Client/Server application processes for front-end GUIs.
Senior Systems Programmer
Evolving Systems / Computer Technology Associates
03.1989 - 06.1995
- Responsible for the development and implementation of an Inbound/Outbound 200+ Seat Predictive Dialer for the Time Warner Inc. Call Center. Programmed system level interfaces C/C++ to convert Sieman (9.8 format data) to Sun Unix bit format. Additional drivers were programmed to ensure proper data format from UNIX to Novell Netware and Microsoft PCs. Also wrote predictive dialer interfaces for UNIX/Sieman Switch. Performed network administrative duties.
- Responsible for the development and implementation a real-time transaction locking-based Computer Vulnerability Tracking System for the Air Force. Programmed and implemented a PC-based client server transaction locking database using Microsoft Access and C/C++. Also responsible for installing and maintaining a pc-based network using Novell software (100+ users).
Education
MBA - Organizational Management
Webster University
St. Louis, MOBachelor of Science - Computer Science
University of Colorado At Colorado Springs
Colorado Springs, COSkills
- Microsoft Office Certified
- Operations Management
- Strong leadership abilities
- Staff Management
Accomplishments
Parent Council Board Member, Colorado Springs Youth Symphony Association (2019- 2021)
Librarian, Colorado Springs Youth Symphony Association (2011-Present)
Board Member Pikes Peak Council of Boy Scouts (2017-2019)
Boy Scout Merit Badge Counselor (2015-2019)
Microsoft Network Certified (Current)
Microsoft Office Certified (Current)
Sun Micro System UNIX Network Administrator Certified (Current)
ORACLE Database Certified (Current)
Timeline
Office/Production Manager
The Colorado Springs Youth Symphony
08.2016 - Current
Long-Term Substitute Teacher / Bus Driver
School District 20 / The Classical Academy
10.2011 - 06.2024
Lead Systems Programmer
MCI / Worldcom / Verizon
07.1995 - 07.2002
Senior Systems Programmer
Evolving Systems / Computer Technology Associates
03.1989 - 06.1995
MBA - Organizational Management
Webster University
Bachelor of Science - Computer Science
University of Colorado At Colorado Springs
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