Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelly Klozik

Saint Clair,MI

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Supervisor

Axxess International
08.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Entry Specialist/ CCS

Axxess International
01.2017 - Current
  • Verified accuracy of data entered into system to produce error-free reports and 7501's for clients.
  • Knowledge in the Catair to insure compliance is in order.
  • Conducted audits of existing data entry processes.
  • Process and knowledge of all PGA'S
  • Assisted with developing data entry processes.
  • Completed CCS within a year of employment with Axxess.
  • Built databases for clients to meet accuracy and quality of their entries.
  • Oversaw/ trained all staff with 3 systems that have been implemented in last 4 years.
  • Pay Daily statements of all duty and taxes to CBP

Customs Specialist

Affiliated Customs Brokers
02.2006 - 01.2017
  • Prepare and file U.S documents for goods entering into the United States electronically
  • Verified and logged in deadlines for daily duty reports
  • Organized billing and invoice data for clients
  • Assist clients with determining the duty amount that is owed to U.S Customs
  • Maintained the service and accuracy of assigned accounts by auditing
  • Account manager for 10 specific clients
  • Trained new quality Import Specialist for the past 6 years Created training manuals
  • Provided a high level of product and leadership support to clients and peers
  • Resolved clients questions, issues and complaints.
  • C-TPAT Certified; Customs-Trade Partnership Against Terrorism

Education

No Degree - Basic Classes

University of Phoenix
Tempe, AZ

High School Diploma -

Marysville High School
Marysville, MI

Skills

  • Processes and procedures
  • Magaya Software Experience
  • Analytical Thinking
  • Training and mentoring
  • Complex Problem-Solving
  • Idea Development and Brainstorming
  • Exceptional knowledge in Harmonized Tariff Schedule

Certification

  • Certified Customs Specialist

Timeline

Supervisor

Axxess International
08.2023 - Current

Entry Specialist/ CCS

Axxess International
01.2017 - Current

Customs Specialist

Affiliated Customs Brokers
02.2006 - 01.2017

No Degree - Basic Classes

University of Phoenix

High School Diploma -

Marysville High School

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Kelly Klozik