Kelly Kraich
Point Arena,CA
Summary
Versatile and dynamic, with a proven track record of enhancing customer satisfaction and streamlining operations as an Owner/Food Service Operator. Skilled in organization and excellent communication, adept at working with diverse populations. Currently expanding expertise through a Bookkeeping course. Notably improved community relations at Point Arena Convenience/Liquor Store through effective conflict resolution and meticulous service.
Overview
14
14
years of professional experience
Work History
Owner/Food Service Operator
Self Employed
05.2023 - 05.2024
- Managed day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
NIght Shift Clerk
Point Arena Convenience/ Liquor Store
01.2016 - 04.2023
- Cashier on manual entry register, requiring accurate number entry and memorization of product prices
- Responsible for maintaining stock, pricing products, ordering, receiving products
- Customer service , working with a diverse population, enforcing ABC rules,
- Creating a pleasant environment to improve business and community relations
- Training new employees
- Janitorial duties to keep a clean, healthy environment
Property Maintenance Worker
Independent
01.2010 - 10.2015
- Interior/Exterior Painting
- Property Cleanup, debris removal, brush clearance, gardening, landscaping
Education
Butte Community College
Chico, CASkills
- Organization, maintaining records, files
- Working with a diverse population
- Ability to remain calm and efficient in emergency situations
- Peaceful conflict resolution
- Familiar with community resources Utility assistance programs, homeless prevention programs, etc
- Excellent communication skills,
- Filling out forms and submitting proof
- Accustomed to enforcing necessary rules
- Computer proficient, math skills
- Currently enrolled in Book keeping course
Timeline
Owner/Food Service Operator
Self Employed
05.2023 - 05.2024
NIght Shift Clerk
Point Arena Convenience/ Liquor Store
01.2016 - 04.2023
Property Maintenance Worker
Independent
01.2010 - 10.2015
Butte Community College
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