Kelly Lara Rodriguez
Dallas,TX
Summary
Dynamic customer service professional with a proven track record at Vibe Car Wash, excelling in team collaboration and workflow optimization. Recognized for effectively training new employees and resolving customer complaints, enhancing satisfaction and loyalty. Skilled in product knowledge and maintaining service organization, consistently delivering positive interactions and outcomes.
Overview
1
1
year of professional experience
Work History
Csa
Vibe Car Wash
Dallas, TX
07.2025 - Current
- Maintained cleanliness and organization of service areas to enhance customer satisfaction.
- Collaborated with team members to streamline workflow during peak hours, improving service speed.
- Trained new employees on operational procedures and customer interaction standards.
- Monitored equipment functionality, reporting issues promptly to prevent service interruptions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Education
High School Diploma -
Jj Pearce
Dallas TX 05.2025
Skills
- Customer service
- Team collaboration
- Workflow optimization
- Employee training
- Product knowledge
- Service organization
- Task prioritization
- Positive interactions
- Cleanliness maintenance
- Problem resolution
- Sales closing
- Account updating
- Transaction processing
- Product sales
- Sales and upselling
- Employee coaching
Languages
Spanish
Native or Bilingual
Timeline
Csa
Vibe Car Wash
07.2025 - Current
High School Diploma -
Jj Pearce