Kelly Larson
Cincinnati, Ohio, United States,OH
Summary
Dedicated healthcare professional with a strong aptitude for learning. Seeking to work for a successful company that has strong leadership and allows use of business acumen and technical proficiency to drive innovation and growth while meeting customers’ needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Quality Assurance Coordinator
Cincinnati Children's Hospital Medical Center
04.2022 - Current
- Drafted reports on quality verification activity outcomes, presenting findings to decision-makers and recommending response efforts
- Investigated recurring customer complaints, determining source of [Type] non-conformance incidences and recommending solutions
- Drafted and reviewed quality assurance policies and procedures, improving customer feedback metrics by [Number]%.
- Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs
- Created and collaborated in implementation and maintenance of customer complaint log
Inpatient Pharmacy Technician III, Automation
Cincinnati Children's Hospital Medical Center
07.2021 - 04.2022
- Promptly documented and reported all defective equipment and hazardous conditions
- Performed setup of production equipment to establish optimal performance
- Trained and supervised production personnel to properly use production equipment and apply best practices
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians
- Aided in setting up and breaking down production equipment and stages to help prepare production area for filming and properly store equipment after use
- Suggested and implemented new ideas to improve quality, reduce cost, and support production work environment
Inventory Analyst/Buyer Specialist
Cincinnati Children's Hospital Medical Center
05.2019 - 07.2020
- Improved forecasting systems to maintain adequate materials and supplies
- Identified, selected, and maintained logistic suppliers and achieved optimum costs and service qualities
- Maintained accurate, up-to-date documentation of supply chain processes for reliable reference
- Built comprehensive inventory systems to track current supply chain data
- Studied movement of goods to identify gaps in efficiency and other areas needing improvement
- Administered transaction corrections, inventory adjustments, and negative balance adjustments
- Exhibited strong clinical acumen to deliver excellent customer service to nurses, doctors, satellite staff, and unit coordinator
- Delivered excellent customer service to nurses, doctors, satellite staff, and unit coordinators
Student Consultant, Marketing
Procter And Gamble
01.2020 - 05.2020
- Conducted research to analyze customers' behavior, preferences and purchasing habits
- Applied knowledge to develop value proposition, headline, accepted consumer beliefs, reasons to believe, revenue models, benefits, and help on best routes to market
- Commercialized upstream project with P and G research scientists conducting research studies, surveys, interviews, and observations to help with product development
- Uncovered actionable consumer insights with effective interviewing skills to execute research project
- Converted ideas, concepts, and technologies into processes using experience and understanding dynamics driving consumer healthcare by turning insights into actionable recommendations
Inpatient Pharmacy Technician, Sterile Production
Cincinnati Children's Hospital Medical Center
06.2013 - 05.2019
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
Education
Master of Science - Marketing
University of Cincinnati
Cincinnati, OH04.2023
Bachelor of Arts - International Business
University of Cincinnati
Cincinnati, OH08.2018
Study Abroad - International Business
Beijing Jiaotong University
Beijing, China08.2018
Skills
- Change Control Procedures
- Purchase Orders
- Training and Development
- ERP Oracle Peoplesoft
- Inventory Control
- Lean Six Sigma
- Vendor Management
- SAP Business Objects
- Macrohelix
- Excel, Powerpoint, and Word
- Epic (EMR)
- Vizient contracts
- Technical Implementation
Certification
Green Belt Certification - Six Sigma Global Institute
Teaching English as a Foreign Language (TEFL) Certification - TEFL Academy
Graduate Certificate - Professional Selling and Sales Management - University of Cincinnati
Timeline
Quality Assurance Coordinator
Cincinnati Children's Hospital Medical Center
04.2022 - Current
Inpatient Pharmacy Technician III, Automation
Cincinnati Children's Hospital Medical Center
07.2021 - 04.2022
Student Consultant, Marketing
Procter And Gamble
01.2020 - 05.2020
Inventory Analyst/Buyer Specialist
Cincinnati Children's Hospital Medical Center
05.2019 - 07.2020
Inpatient Pharmacy Technician, Sterile Production
Cincinnati Children's Hospital Medical Center
06.2013 - 05.2019
Master of Science - Marketing
University of Cincinnati
Bachelor of Arts - International Business
University of Cincinnati
Study Abroad - International Business
Beijing Jiaotong University
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