Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Kelly Lehman

Strongsville,OH

Summary

Dynamic professional with a proven track record at CBNK Properties LLC, excelling in tenant relations and financial management. Skilled in safety compliance and customer service, I've significantly enhanced tenant satisfaction and streamlined operations. Expert in negotiations, my strategies have directly contributed to increased profit margins. Committed to continuous improvement and safety, I blend hard and soft skills to drive success and innovation.

Experienced with property management, tenant relations, and maintenance coordination. Utilizes negotiation skills to handle tenant disputes and lease agreements. Knowledge of local rental laws and regulations ensures compliance and effective property operations.

Professional property manager with extensive experience in overseeing rental properties and ensuring tenant satisfaction. Skilled in property maintenance, lease negotiations, and financial management. Strong focus on team collaboration and achieving results, adaptable to changing needs, and reliable. Proven track record of maintaining high standards and delivering impactful results in property management.

Knowledgeable landlord/owner with background in property management, overseeing tenant relations and property maintenance. Managed rental agreements and resolved tenant issues effectively, ensuring high occupancy rates and tenant satisfaction. Demonstrated negotiation skills and strong understanding of local rental laws.

Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.

Dedicated secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Highly skilled skincare professional, bringing valuable experience in delivering top-tier facial treatments and comprehensive skincare regimens. Known for strong team collaboration, adaptability, and achieving outstanding client satisfaction. Expertise includes advanced skin analysis and customized treatment plans.

Professional esthetician with strong focus on skin health and beauty treatments. Proven ability to adapt to changing client needs while delivering exceptional results. Collaborative team player known for reliability and effective communication. Skilled in facial treatments, skincare analysis, and product recommendations.

Passionate Esthetician with solid foundation in skincare treatments and client consultations. Recognized for delivering personalized services that enhance client satisfaction and loyalty. Demonstrated ability in performing advanced facial techniques and maintaining organized, hygienic workspace.

Experienced with providing comprehensive skincare services, including facials, peels, and waxing. Utilizes client-focused approach to create customized treatment plans tailored to individual needs. Knowledge of latest skincare products and techniques ensures continuous client satisfaction and retention.

Licensed Esthetician and Skin Care Consultant with more than 200 hours of professional training.

Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events.

Licensed Esthetician certified experience includes skin care facials, waxing, peels, acne treatments, hydrafacials, dermaplaning and microdermabrasion.

Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients.

Exceptionally resourceful Medical Esthetician with 19 years of experience in an upscale salon and spa. Committed to maintaining the highest standards of service.

Overview

17
17
years of professional experience
19
19
Certification

Work History

Landlord

CBNKPropertiesLLC
03.2018 - Current
  • Monitored rent collections and resolved tenant disputes quickly and effectively.
  • Improved tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Coordinated move-in/move-out processes for various units smoothly while minimizing disruptions to neighboring tenants.
  • Developed efficient systems for tracking property expenses, enabling accurate budgeting and financial reporting.
  • Maintained organized records of all tenant interactions, maintenance requests, and lease agreements for easy reference and efficient management.
  • Ordered and monitored regular maintenance and necessary repairs on location to protect residents, belongings and building.
  • Streamlined communication between tenants and management through the implementation of a centralized online portal.
  • Prepared, submitted and acted within property budget to increase profit margin.

Secretary

Bo'sRemodelingLLC
04.2010 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered important phone calls handling business related information
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.

Managing Esthetician

Charles Scott West
03.2008 - 07.2022
  • Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
  • Evaluated client feedback regularly to make necessary adjustments in treatment protocols or customer service approaches when needed.
  • Maintained accurate financial records by tracking income/expenses while adhering to budgetary guidelines set forth by upper management.
  • Increased retail sales through strategic merchandising, product education, and upselling techniques during appointments.
  • Contributed to business growth by developing targeted marketing campaigns and promotional events.
  • Collaborated with management to develop new services based on emerging trends in esthetics.
  • Drove revenue growth by identifying potential opportunities for expansion or improvement in services offered at the spa facility.
  • Stayed up-to-date with industry advancements by attending conferences, workshops, and continuing education courses regularly.
  • Trained new incoming estheticians


Education

High School Diploma -

Raphael's School of Beauty
Brunswick, OH
09-2006

Skills

  • Safety and security
  • Strong negotiation skills
  • Customer Service-oriented
  • Safety compliance
  • High-frequency machine use
  • Multitasking and organization
  • Extractions and pore cleansing
  • Customized skincare plans
  • Microdermabrasion expertise
  • Sanitation maintenance
  • Dermaplaning
  • Hyrdrafacial treatments
  • Facials
  • Chemical peels
  • Problem-solving skills
  • Time management
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented

Accomplishments

  • Maintained occupancy rate at 100% for 7 years
  • Maintained 100% or higher occupancy rate for entire length of ownership
  • Oversaw multiple residential family properties totaling over 7 individual units.
  • Resolved rental issues working side by side with a investor
  • Achieved business goals through effectively helping with laws and regulations according to ohio state rental laws.
  • Collaborated with team of 3 in the development of remodeling and renovating 7 rental units by being the lead organizer and interior design specialist overseeing all projects for my team.
  • Earned star performer Award for delivering efficient, high-quality esthetic services. 2011
  • Earned outstanding performance Award for delivering efficient, high-quality esthetic services. 2011
  • Earned Award for outstanding performance delivering efficient, high-quality esthetic services.2013
  • Earned Award for outstanding performance in delivering efficient, high-quality esthetic services.2010
  • Earned Award for outstanding performance delivering efficient, high-quality esthetic services.2009

Certification

  • OHIO Driver's License
  • Licensed Esthetician - OHIO Board of Cosmetology.
  • Infection Control Certificate – State board approved providers or relevant associations.
  • Managing Esthetician License - OHIO Board of Cosmetology.
  • Microdermabrasion Certificate - Professional Beauty Association
  • Chemical Peel Certification
  • Hydrafacial MD® Certification
  • Advanced Waxing Techniques Certificate – Specialty waxing education providers.
  • Dermaplaning
  • The use enzymes in facial treatments
  • Custom spray tan specialist
  • Molecular Dispersion Technology 5 Somme Institute
  • The truth about Sunscreens and Sunless Self Tanners- The Aesthetic Resource Unlimited INC
  • Youngblood mineral cosmetics
  • Clinical seminar for Image skincare
  • Jane Iredale University cosmetics
  • Hyrdo Peptide
  • Elleebana Lash Lift
  • Skin Ceuticals

Languages

English
Native or Bilingual

Interests

  • Enjoy participating in pilaties for overall physical and mental well-being
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Learning new cooking techniques and expanding my culinary skills
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Volunteering
  • Outdoor Recreation
  • Gym Workouts
  • Music
  • I like working with my hands and fixing things
  • Crafting and DIY Projects
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Documenting and sharing travel experiences
  • DIY and Home Improvement
  • I enjoy cooking for friends and family gatherings
  • Adventure Travel
  • Fashion and Style
  • Volunteering with youth sports programs as a [role]
  • Interior Design
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Landlord

CBNKPropertiesLLC
03.2018 - Current

Secretary

Bo'sRemodelingLLC
04.2010 - Current

Managing Esthetician

Charles Scott West
03.2008 - 07.2022

High School Diploma -

Raphael's School of Beauty
Kelly Lehman