Organized and dependable Operations Support, successful at managing multiple priorities with a positive attitude and a knack for quick learning of new systems. Willingness to take on added responsibilities to meet team goals. Hard working Payroll Specialist with demonstrated proficiency in weekly payroll procedures
Hi, I’m
Kelly Lindberg
Portland,OR
Summary
Overview
22
years of professional experience
Work History
Yellow Transportation
Operations Support Specialist
05.2012 - 07.2023
Job overview
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Performed administrative duties and procedures to assist operations support manager.
- Updated and maintained tracking spreadsheets for process monitoring and reporting of on hand aging shipments.
- Used company proprietary computer software to store and retrieve data.
- Gathered, organized and input information into internal digital database for dispatching of drivers.
- Input tracking information for dispatch delay pay for line drivers.
- Devised and implemented filing processes and procedures to streamline audit compliance.
- Optimized customer experience by delivering superior services and effectively troubleshooting invoicing, shipment tracking and tracing issues.
- Managed payroll data entry and processing for 125+ employees to comply with predetermined company guidelines.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Audited timesheets and payroll records for accuracy.
- Tracked employee vacation, sick and personal time.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
7-Eleven, Inc.
Corporate Store Manager
12.2001 - 06.2011
Job overview
- Oversaw training and developing of retail skills for 6-13 employees. Ensuring quality service and effective operation. Meeting customer needs and providing a shopping experience that reflects exceptional customer service expectations of 7-Eleven
- Solve problems, offer support and multitask in team environment
- Coordinate and schedule duties and activities. Ensure policies, procedures and regulations are being met
- Issue written and oral instructions on store operations
- Recruitment, training, developing and dismissal of employees.
- Accurate inventory ordering and control.
- Responsible for store sales growth, cost management, and profit. Analyze trends, pricing structure and adjust as necessary.
- Mastery of proprietary computer programs, and utilization of a variety of job related equipment on a daily basis.
- Invoicing, accounts payable, banking.
- General maintenance and ensuring appearance of retail store is to standards.
Education
Ashmead CollegeVancouver, WA
License Therapist from Massage Therapy
University Overview
Flathead High SchoolKalispell, MT
High School Diploma
02.1992
University Overview
Skills
- Effective Time Management
- Customer Experience Support
- Logistics Research and Analysis
- Shipment Scheduling Audit
- Work Control Processes
- Payroll Data Processing
- Proven Team Leadership Skills
- New Employee Training and Development
- Administrative Management
- Freight Auditing
- Meeting Coordination
- Business Controls
- Billing Procedures
- Employee Performance Evaluations
- Employee Timesheet Processing
- Self-Motivated
- Organization and Time Management
- Clerical Support
- Data Entry
- Active Listening
- Attention to Detail
- Flexible and Adaptable
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
Timeline
Operations Support Specialist
Yellow Transportation
05.2012 - 07.2023
Corporate Store Manager
7-Eleven, Inc.
12.2001 - 06.2011
Ashmead College
License Therapist from Massage Therapy
Flathead High School
High School Diploma
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