Kelly Mason
Tampa
Summary
Dedicated Dog Groomer skilled in grooming best practices, gentle restraint methods, and customer relationship building. Committed to providing individualized care and enhancing client satisfaction through effective communication and patience.
Overview
8
8
years of professional experience
Work History
Dog Groomer
Woofies of Lutz
10.2025 - 05.2026
- Performed grooming tasks including bathing, clipping, and nail trimming for various dog breeds.
- Maintained cleanliness of grooming area and equipment to ensure a safe environment.
- Assisted in managing pet behaviors during grooming sessions to enhance client satisfaction.
- Communicated effectively with pet owners regarding grooming needs and aftercare instructions.
- Adapted quickly to diverse dog temperaments and sizes while providing individualized care.
- Developed strong relationships with clients, fostering repeat business through excellent service delivery.
Dog Groomer
Petsmart
03.2023 - 10.2025
- Followed safety protocols for handling pets and operating grooming tools efficiently.
- Supported team members during busy periods by organizing schedules and workflows effectively.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
Kennel Technician
The Lodge At New Tampa
01.2021 - 03.2023
- Supervised daily animal care routines ensuring health and safety standards were met.
- Trained new staff on proper kennel operations and animal handling techniques.
- Developed and implemented enrichment activities to enhance animal well-being.
- Monitored animal behavior, reporting any health or behavioral concerns promptly.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
Cashier
Publix
01.2018 - 12.2020
- Operated cash register, ensuring accurate transactions and balanced cash drawer at end of shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance shopper experience.
- Maintained cleanliness and organization of checkout area, complying with safety and health regulations consistently.
- Assisted in training new cashiers on register operations and customer service best practices to improve team efficiency.
Education
No Degree - Dog Grooming
Petsmart Grooming Academy
Tampa, FL01-2025
High School Diploma -
Wharton High School
Tampa, FL06-2020
Skills
- Patience and empathy
- Animal handling expertise
- Relationship building
- Customer service
- Nail trimming
- Scissor skills
- Grooming best practices
- Gentle restraint methods
- Dog breeds expertise
- Animal behavior education
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Timeline
Dog Groomer
Woofies of Lutz
10.2025 - 05.2026
Dog Groomer
Petsmart
03.2023 - 10.2025
Kennel Technician
The Lodge At New Tampa
01.2021 - 03.2023
Cashier
Publix
01.2018 - 12.2020
No Degree - Dog Grooming
Petsmart Grooming Academy
High School Diploma -
Wharton High School