Kelly Mathis
Summary
Compassionate and driven professional with a strong academic foundation in psychology and healthcare administration. I have several years of experience in supporting individuals and enhancing overall experiences through empathetic people centered service. Known for a strong work ethic, effective communication, and a genuine passion for helping others. I aspire to build a meaning for career in the psychology field, contributing to environments that promote mental wellness and positive outcomes.
Overview
4
4
years of professional experience
Work History
Front of House Manager
Mellow Mushroom Pizza Bakers
Riverview, Florida
11.2025 - Current
- Oversaw daily front of house operations to enhance guest experiences.
- Led staff supervision to uphold high service standards and foster teamwork.
- Trained new employees on service protocols and restaurant culture.
- Addressed guest complaints promptly to ensure continued satisfaction.
- Implemented inventory checks for supplies used in front of house operations.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Front of House Manager
Mellow Mushroom Pizza Bakers
Brandon, Florida
02.2025 - 06.2025
- Oversaw daily front of house operations, enhancing guest experiences through effective management.
- Conducted inventory checks for front of house supplies, ensuring availability and readiness for service.
- Led front of house team to create positive guest experiences through attentive service and responsiveness to needs.
Key Holder
Mellow Mushroom Pizza Bakers
Lutz, Florida
06.2024 - 02.2025
- Led bartender team to deliver prompt service during peak hours.
- Trained new staff on cocktail preparation and customer service to maintain high standards.
- Created drink specials to boost customer engagement and satisfaction.
Bartender
Mellow Mushroom Pizza Bakers
Valdosta, Georgia
04.2022 - 06.2024
- Prepared and served a variety of cocktails and beverages to guests.
- Oversaw inventory management of liquor, beer, wine, and other beverage items to ensure availability and minimize waste.
- Coordinated themed events that increased customer engagement and attendance.
- Cultivated strong working relationships with team members through clear and effective communication.
Education
Bachelor of Arts - Interdisciplinary Studies
Valdosta State University
Valdosta, GA12-2024
Skills
- Customer relationship management
- Employee training
- Leadership skills
- Problem solving
- Effective communication
- Time management
Timeline
Front of House Manager
Mellow Mushroom Pizza Bakers
11.2025 - Current
Front of House Manager
Mellow Mushroom Pizza Bakers
02.2025 - 06.2025
Key Holder
Mellow Mushroom Pizza Bakers
06.2024 - 02.2025
Bartender
Mellow Mushroom Pizza Bakers
04.2022 - 06.2024
Bachelor of Arts - Interdisciplinary Studies
Valdosta State University