Kelly McGuire
Pataskala,OH
Summary
Experienced Claims Analyst with a reliable track record of managing high-volume caseloads and collaborating across departments. Skilled in building relationships and fostering communication. I’m eager to transition into a position where I can fully leverage my interpersonal skills to increase team engagement and improve workplace culture. My goal is to foster stronger connections within remote teams specifically, helping employees feel valued and preventing the sense of alienation that can arise in virtual environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Claims Analyst I
National General Insurance
Ohio
05.2019 - Current
- Began specialty claims investigation Aug. 2022 (Previously MD Claims Adjuster).
- Conduct comprehensive investigations regarding policy application to determine if material misrepresentation occurred.
- Mentor adjusters on team level on best practices for investigative practices, documentation standards, and company systems use.
- Partner cross-functionally with underwriting, legal, and management to communicate complex findings and drive decision making.
- Deliver exceptional customer service to policyholders by communicating important information efficiently.
- Manage high-volume caseloads, prioritizing tasks to ensure timely completion.
Education
Bachelor of Arts - Fine Arts
University of Dayton
Dayton, Oh05-2018
Skills
- Interpersonal and written communication
- Relationship building
- Teamwork and collaboration
- Analytics
- Time management
- Multitasking
- Public speaking
- Event planning
- Collaborative Mindset
Certification
Property and Casualty License (FL)
Timeline
Claims Analyst I
National General Insurance
05.2019 - Current
Bachelor of Arts - Fine Arts
University of Dayton