Kelly McLeod-Perry
Waycross,GA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Administrator
North River Electric
Parrish, Florida
03.2021 - Current
- Created and managed budgets for travel, training, and team-building activities.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Analyzed business performance data and forecasted business results for upper management.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Directed and oversaw office personnel activities.
- Directed customer inquiries to appropriate department personnel.
- Assisted organizational efforts by filing, entering data and answering phones.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Answered phone inquiries, directed calls and took messages.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Maintained filing system for important documents such as contracts and invoices.
- Processed payroll and managed employee records, ensuring compliance with legal requirements.
- Oversaw inventory management, including ordering office supplies and equipment maintenance.
- Checked office stock to determine supply levels and maintain inventory.
- Answered incoming calls and responded to customer inquiries.
- Updated databases with new employee information, job changes and terminations.
Skills
- Phone etiquette
- Customer service
- Obtaining proper permits for jobs
- Purchasing material
- Personable and approachable
Affiliations
- I have been married for 32 years. Have four children and two grandchildren. Recently decided to move to Georgia from Florida(where we were born and raised) for a change and less people. I enjoy outdoor adventure with family and friends, travel, and exploring.
- I have been self employed since 2006. We were a state electrical contractor. I always ran the office aspect of the company.
Timeline
Administrator
North River Electric
03.2021 - Current