Hi, I’m
KELLY M. CLUTE
Rockford
Summary
Professional in brand representation with strong focus on driving awareness and engagement. Experienced in building relationships, promoting products, and executing marketing strategies. Known for collaborating effectively with teams and adapting to changing needs, ensuring goals are consistently met. Skilled in communication, public speaking, and social media management. Reliable and results-driven with passion for delivering impactful outcomes.
Overview
7
years of professional experience
1
Certification
Work History
Eastern Kille Distillery
Tasting Specialist
07.2024 - Current
Job overview
- Represented the organization professionally at trade shows, conferences, or other industry gatherings while promoting the brand effectively.
- Managed inventory at promotional events, ensuring sufficient stock levels were available for optimal success rates.
- Achieved high levels of customer engagement using innovative approaches tailored to individual preferences or interests.
- Provided valuable feedback to management regarding customer preferences, leading to improved product offerings.
The Long Drink Company
Brand Ambassador
05.2024 - Current
Job overview
- Executed sampling events and boosted brand awareness by engaging with potential customers and presenting products in an appealing manner.
- Increased event attendance by utilizing social media platforms to promote upcoming activations effectively.
- Maintained knowledge of current promotions and product features.
- Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
7 STONE MANAGEMENT
Brand Ambassador
01.2023 - Current
Job overview
- Creates positive customer experiences and drives sales.
- Engages with consumers about brands by providing complimentary samples and information.
- Educates customers, retailers and vendors on the product assortment and brand history.
- Posts creative and engaging content on social media to build brand awareness.
DBC AMERICA LLC
Brand Ambassador
11.2022 - Current
Job overview
- Helps promote account brands, throughout the Grand Rapids area to increase sales.
- Plays an important role in displaying and marketing all customer products to consumers, on and off premise.
- Educates the consumer and vendor about the product with professional knowledge, skill, and positive attitude.
- Provides information through recaps about the product and event from the consumers point of view.
PORTER HILLS RETIREMENT COMMUNITIES
Service Support Coordinator
11.2017 - Current
Job overview
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Provides education, direction and resources to residents and their families to support independent living.
- Conducted thorough assessments to identify client needs and develop appropriate support interventions, resulting in improved client outcomes.
- Served as an advocate for clients within the community, working closely with external partners to facilitate access to resources and supports.
Education
Central Michigan UniversityMount Pleasant, MI
Bachelor of Science from Bachelors of Arts in Sociology
01.2006
Skills
Customer service
Exceptional communication
Customer engagement
Brand awareness
Product demonstration
Certification
* Michigan Liquor Control Commission Certified.
* Techniques of Alcohol Management (TAM) Certified.
Timeline
Tasting Specialist
Eastern Kille Distillery
07.2024 - Current
Brand Ambassador
The Long Drink Company
05.2024 - Current
Brand Ambassador
7 STONE MANAGEMENT
01.2023 - Current
Brand Ambassador
DBC AMERICA LLC
11.2022 - Current
Service Support Coordinator
PORTER HILLS RETIREMENT COMMUNITIES
11.2017 - Current
Central Michigan University
Bachelor of Science from Bachelors of Arts in Sociology
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