Kelly Messina
Atlanta,GA
Summary
Driven and decisive Human Resources Professional offering 20+ years of experience managing human resources initiatives to deliver top talent, compliance, personnel communication, and data analysis. Flexible and focused with expertise in talent acquisition, relationship-building, business analysis, and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
23
23
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Human Resources Staffing Manager, Supervisor, and Team Lead
BellSouth Telecommunications/AT&T Services, Inc.
Atlanta
01.2005 - Current
- Act as team lead for 12 Talent Acquisition managers and 2 Associate Directors on the project management of internal and external hiring for multiple business units, cities, and titles across AT&T regions
- Lead various HR initiatives in support of HR objectives and goals, ensuring all projects are completed on time and exceed expectations
- Work closely with clients and recruiting teams to analyze labor market data to ensure quality candidates and AT&T’s headcount, diversity, and inclusion goals are being achieved through constant collaboration, relationship management, and data exchange
- Effectively communicate progress, challenges, and manage expectations to senior leadership
- Collaborate with the AT&T Talent Network to assist in the design and implementation of video job briefs and training modules for various business organizations
- Conduct complex analysis of HR-related data, utilizing expertise to recommend strategic solutions to leadership
- Remain informed on developments in areas such as wages and salaries, employee benefits, and general personnel practices in order to push towards implementation of updated processes and procedures to drive continued business growth.
Human Resources Talent Acquisition Team Lead, Supervisor, and Vendor Project Manager
BellSouth Telecommunications/AT&T Services, Inc.
Atlanta
01.2001 - Current
- Act as team lead for 12 Talent Acquisition managers and 2 Associate Directors on the project management of internal and external hiring for multiple business units, cities, and titles across AT&T regions
- Lead various HR initiatives in support of HR objectives and goals, ensuring all projects are completed on time and exceed expectations
- Work closely with clients and recruiting teams to analyze labor market data to ensure quality candidates and AT&T’s headcount, diversity, and inclusion goals are being achieved through constant collaboration, relationship management, and data exchange
- Effectively communicate progress, challenges, and manage expectations to senior leadership
- Collaborate with the AT&T Talent Network to assist in the design and implementation of video job briefs and training modules for various business organizations
- Conduct complex analysis of HR-related data, utilizing expertise to recommend strategic solutions to leadership
- Remain informed on developments in areas such as wages and salaries, employee benefits, and general personnel practices in order to push towards implementation of updated processes and procedures to drive continued business growth.
Human Resources Vendor Project Manager
BellSouth Telecommunications/AT&T Services, Inc.
04.2009 - 08.2012
- Vendor Project Management Team Lead for vendor hiring in various regions and for various positions
- Responsibilities included managing recruiting, vendor workload, training, ensuring commitments to clients were met, and communicating relevant information to the team.
Competitive Local Exchange Carrier (CLEC) Vendor Project Manager/User Acceptance Test Manager/Supervisor Software Vendor Process (SVP) Project Manager
BellSouth Telecommunications/AT&T Services, Inc.
12.2002 - 12.2004
- Primary Manager assigned to develop and manage the software vendor certification process, allowing customers to be recognized as preferred BellSouth vendors
- Primary contact for vendor issue resolution and account maintenance
- Aided in the development and maintenance of the BellSouth Testing Practices and Procedures, Test Case Catalogue, and the BellSouth Interface Registration Tool.
Local Number Portability Gateway and ENCORE Systems User Acceptance Test Manager
01.2001 - 07.2002
- Actively participated in the analysis and evaluation of computer systems and followed standard business practices and procedures in analyzing requirements, situations, and data to determine appropriate system responses in test and production environments.
Education
AS - Business Administration
Georgia Perimeter College
01.2005
BS - Business Administration
Georgia State University
01.2003 - 12.2006
Skills
- Microsoft Office Suite
- Visio
- Information Mapping
- WorkDay
- Taleo Applicant Tracking System
- ELink
- Modern Hire
- Project Management
- Analytical and Critical Thinking
- Training and Mentoring
- Decision-Making
- Relationship Building
- Recruitment Management
- Employment Data Tracking
- Human Resources Management Systems
- Recruitment and Hiring
- Applicant Qualification
- Microsoft Office
- Customer Relationship Management
- Candidate Searching
- Strategic Planning
- Personnel Recruitment
- Policy Development
- In-Person and Telephone Interviewing
- Policy and Procedure Writing
- Conflict Resolution
- Personnel Management
- Human Resources Support
- Talent Acquisition
- Pre-Employment Screening
- Data Analysis
- Policies Implementation
- Candidate Sourcing
- New Hire Onboarding
- Report Preparation
- Employee Relations
- Employee Hiring
- Applicant Tracking Systems
- Collective Bargaining Agreements
- Recruitment
- Building Partnerships
- Talent Management
References
References available upon request.
Certification
- SHRM in progress- exam May 2024
References
References available upon request.
Timeline
Human Resources Vendor Project Manager
BellSouth Telecommunications/AT&T Services, Inc.
04.2009 - 08.2012
Human Resources Staffing Manager, Supervisor, and Team Lead
BellSouth Telecommunications/AT&T Services, Inc.
01.2005 - Current
BS - Business Administration
Georgia State University
01.2003 - 12.2006
Competitive Local Exchange Carrier (CLEC) Vendor Project Manager/User Acceptance Test Manager/Supervisor Software Vendor Process (SVP) Project Manager
BellSouth Telecommunications/AT&T Services, Inc.
12.2002 - 12.2004
Human Resources Talent Acquisition Team Lead, Supervisor, and Vendor Project Manager
BellSouth Telecommunications/AT&T Services, Inc.
01.2001 - Current
Local Number Portability Gateway and ENCORE Systems User Acceptance Test Manager
01.2001 - 07.2002
AS - Business Administration
Georgia Perimeter College
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