Kelly Mills
Martinsburg,WV
Summary
Dynamic individual with hands-on experience in esthetics and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Bartender Shift Manager
Prohibition Hub
06.2022 - 11.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Family Self Sufficiency Coordinator
Hagerstown Housing Authority
10.2009 - 11.2024
- Collaborated with community partners to provide resources and support for families in need.
- Developed comprehensive case management services, fostering family independence and financial stability.
- Provided guidance to clients in navigating public assistance programs while working towards self-sufficiency goals.
- Conducted workshops on life skills, budgeting, and employment readiness to empower clients towards selfreliance.
- Monitored client progress by maintaining detailed records and updating case files regularly.
- Maintained a high level of professionalism and confidentiality while handling sensitive client information.
Mental Health Case Manager
Potomac Case Management Services
04.2006 - 10.2009
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Implemented evidence-based practices to improve overall effectiveness of mental health services provided to clients.
- Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
- Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
Education
Esthetics
Elite Esthetics Institute
Martinsburg06-2025
Bachelor of Science - Sociology
Frostburg
Frostburg, MD05-2014
Associate of Arts - Medical Assisting
Kaplan University
Hagerstown, MD05-2001
Skills
- Soon to be WV licensed esthetician
- Exceptional attention to detail
- Excellent team player
- Proficient in multitasking and organization
- Experienced in providing superior customer service
Timeline
Bartender Shift Manager
Prohibition Hub
06.2022 - 11.2024
Family Self Sufficiency Coordinator
Hagerstown Housing Authority
10.2009 - 11.2024
Mental Health Case Manager
Potomac Case Management Services
04.2006 - 10.2009
Esthetics
Elite Esthetics Institute
Bachelor of Science - Sociology
Frostburg
Associate of Arts - Medical Assisting
Kaplan University
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