Summary
Overview
Work History
Skills
Timeline
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Kelly Mitchell

Kelly Mitchell

FOH Operations & Events
Walton,KY

Summary

Dynamic professional with expertise in project management, strategic event execution, and revenue optimization. Proven ability to drive top-line growth by executing high-profile events, tastings, and product launches that enhance brand equity and foster customer loyalty. Skilled in managing cross-functional teams and resources to maximize operational efficiency and profitability. Strong track record of utilizing data-driven marketing strategies to increase customer acquisition, retention, and lifetime value, resulting in sustained ROI. Focused on leveraging scalable event initiatives to deliver measurable financial outcomes and enhance long-term business growt

Overview

8
8
years of professional experience

Work History

Event Coordinator and Marketing Consultant/FOH Bar

Verona Vineyards
10.2022 - Current
  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Utilized social media to promote events and increase attendance.
  • Developed creative themes for events and created related activities to engage attendees.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed and executed strategies to improve customer experience in hospitality settings.
  • Coordinated florists, photographers, and musicians for events.
  • Managed content across multiple platforms for widest audience reach.

Mortgage Specialist

Western Ohio Mortgage Co.
05.2021 - 11.2021
  • Attracted new mortgage loan applications by developing relationships within community.
  • Developed new business and increased sales through targeted market penetration, extensive training, business partnerships and customer relationships.
  • Evaluated pay stubs, credit history, tax information and bank statements for financial status.
  • Created profitable and efficient solutions.

Mortgage Sales Support Specialist

BB&T Bank
Crestview Hills, KY
06.2017 - 09.2021
  • Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
  • Collaborated with sales and marketing teams to create and execute promotional campaigns.
  • Received and organized vendors samples for use by sales team.
  • Developed working knowledge of CRM to effectively track sales leads and activities.

Associated Vice President Mortgage Loans

Guaranteed Rate Affinity
07.2020 - 06.2021
  • Supported and assisted top originator and brought LO to Presidents Club status.
  • Established, developed and maintained client referral relationships with potential and existing clients, realtors, builders, developers, and others to establish and retain business
  • Onboarding of all builders/Attorneys/Title & Third-party vendors
  • Operations Compliance and Pipeline management
  • Training of all new MLO teams and sales support specialist

Skills

  • Special events planning
  • Vendor and contract negotiations
  • Event sales
  • Cost estimating
  • Sponsorship development
  • Menu planning
  • Fundraising events
  • Social media promotion

Timeline

Event Coordinator and Marketing Consultant/FOH Bar

Verona Vineyards
10.2022 - Current

Mortgage Specialist

Western Ohio Mortgage Co.
05.2021 - 11.2021

Associated Vice President Mortgage Loans

Guaranteed Rate Affinity
07.2020 - 06.2021

Mortgage Sales Support Specialist

BB&T Bank
06.2017 - 09.2021

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Kelly MitchellFOH Operations & Events