Kelly Montague
Cincinnati,OH
Summary
Versatile and hardworking professional with 4 years of experience in the healthcare and customer oriented industry. Organized and friendly personality creates trust, comfort, and encouragement with others.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Sales Associate
F45 Training
Delray Beach , FL
09.2021 - 12.2021
- Sold membership packages to new customers and renewed existing contracts.
- Collected payments from clients and updated account balances.
- Increased customer satisfaction by resolving issues.
- Interacted with vendors to purchase and set up equipment and services.
Retail Sales Outfitter
Fleet Feet Delray Beach
Delray Beach, FL
04.2021 - 07.2021
- Greeted customers and provided custom fitting experience including gait analysis, history intake, and performance goals.
- Reduced number of returns by 50%
- Used POS system to process sales, returns, online orders and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Athletic Trainer
Mission Hosptial
Asheville, NC
09.2017 - 02.2021
- Coordinated care with team doctors, athletes, families and coaches.
- Devised rehabilitation and exercise plans to aid healing, build strength and prevent further injury.
- Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice or while exercising
- Developed and implemented preventive programs to minimize injuries.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Master of Science - Athletic Training
University of North Carolina At Greensboro
Greensboro, NC05.2017
Bachelor of Science - Kinesiology
University of North Carolina At Greensboro
Greensboro, NC05.2014
Skills
- Documentation and Reporting
- Relationship Building
- Computer Proficiency
- Prioritization and Time Management
- Customer Complaint Resolution
- Scheduling and Calendar Management
Accomplishments
3 X marathon finisher. Including first place female in Oak Island, NC in 2020, NYC Marathon 2021 , and Boston Marathon 2022
Certification
- National Academy of Sports Medicine Certified Personal Trainer
- American Red Cross First Aid/CPR/AED Certified
Additional Information
- Personal Trainer and Running coach with Living Fit With Kelly
- Coached a group of 10 women in a couch to 5K program
- Coached an individual to their first Boston Marathon qualifying time
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Sales Associate
F45 Training
09.2021 - 12.2021
Retail Sales Outfitter
Fleet Feet Delray Beach
04.2021 - 07.2021
Athletic Trainer
Mission Hosptial
09.2017 - 02.2021
Master of Science - Athletic Training
University of North Carolina At Greensboro
Bachelor of Science - Kinesiology
University of North Carolina At Greensboro
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