Kelly Nelson
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
21
21
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
North Canton, Ohio
01.2006 - Current
- Assisted pharmacists in preparing and dispensing medications.
- Maintained accurate patient records and medication inventories.
- Operated pharmacy software to manage prescriptions and refills.
- Educated customers on proper medication use and potential side effects, enhancing patient adherence and safety.
- Collaborated with healthcare providers to resolve prescription issues.
- Adhered to safety protocols and pharmacy regulations consistently.
- Trained new technicians on pharmacy procedures and best practices.
- Managed inventory levels for medications and supplies efficiently.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, and removed expired or damaged drug products.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Coordinated with insurance companies to process claims and resolve issues, ensuring timely reimbursements for pharmacy services.
- Entered patient profile information into computer systems accurately and completely.
- Established and updated patient profiles, medications and insurance details.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Verified accuracy of patient information on prescription orders.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Processed and verified accuracy of daily incoming drug inventories, reported discrepancies, and efficiently logged items into inventory system.
Education
Louisville Senior High School
Louisville, OHSkills
- Medication dispensing
- Pharmacy software
- Inventory management
- HIPAA compliance
Timeline
Certified Pharmacy Technician
Walmart
01.2006 - Current
Louisville Senior High School