Kelly Nguyen
Grand Prairie,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Hostess/Server
Crazee Crab And Oyster Bar
06.2020 - Current
Team Leadership: Delegating and training 10+ new employees with host/server skills
Customer Service Experience:
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor Of Science - Information Systems
The University of Texas At Arlington
Arlington, TX05.2026
Skills
- Attentive
- Accommodating
- Communication
- Critical Thinking
- Diligent & Dependable
- Stress and Conflict Management
- Hospitality Service Expertise
- Leadership & Teamwork
Timeline
Hostess/Server
Crazee Crab And Oyster Bar
06.2020 - Current
Bachelor Of Science - Information Systems
The University of Texas At Arlington
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