KELLY OFARRELL
Tampa,USA
Summary
Resourceful and knowledgeable professional with extensive experience. Skilled in developing strong relationships with clients and building successful custom campaigns to drive academic growth. Adept at leveraging digital platforms and media to increase customer engagement and loyalty. Efficient professional with several years of experience and proven knowledge of customer needs assessment and customer retention. Aiming to leverage my abilities to successfully fill the Account Executive role on your team.
Overview
23
23
years of professional experience
Work History
Sales Agent
Spring Venture Group
Kansas City, MO
06.2023 - 07.2026
- Developed and maintained strong client relationships to ensure customer satisfaction and retention.
- Analyzed customer needs to recommend tailored insurance solutions that align with individual goals.
- Conducted comprehensive market research to identify emerging trends and adjust sales strategies accordingly.
- Mentored junior sales agents, providing guidance on best practices and effective communication techniques.
Teacher
Hillsborough County Public Schools
Tampa, FL
09.2010 - Current
- 13 years of solution-based, strategic experience utilizing technology and curriculum to large school district in Florida.
- Demonstrated experience managing and using student assessment data throughout the school year(s).
- Applied planning, organizational, and problem-solving skills to meet deadlines.
- Represented brand during special events, customer interactions and sales.
- Developed strong relationships with clients to grow business networks.
- Responded promptly to customer queries to increase overall satisfaction.
- Used assessment data to drive instruction for students with varying learning needs.
- Built and maintained relationships with key stakeholders.
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.
- Stayed current on customer trends and requirements.
Recreation Program Leader
Hillsborough County Parks & Recreation
Tampa, FL
06.2003 - 10.2010
- Created emails, landing pages, and forms in marketing upcoming events.
- Selected appropriate activities by assessing preferences and personalities of groups, given deadlines.
- Estimated costs of projects based on client requirements and industry norms.
- Responded promptly to customer queries to increase overall satisfaction.
- Oversaw purchase, planning, design, construction, and upkeep of recreation facilities and areas.
- Collaborated with agency personnel, community organizations, and other professional personnel to plan balanced recreational programs for participants.
- Represented brand during special events, customer interactions and sales.
Education
Bachelor of Science (B.S.) - Education
University of South Florida
Tampa, FL05-2010
Associate in Arts (A.A.) - Liberal Arts
Hillsborough Community College
Tampa, FL05-2008
Skills
- Data Analysis
- Microsoft Office
- Activity Coordination
- Create highly effective presentations
- Technology Integration
- Technology Education
- Leverage knowledge to increase productivity
- Account Management
Timeline
Sales Agent
Spring Venture Group
06.2023 - 07.2026
Teacher
Hillsborough County Public Schools
09.2010 - Current
Recreation Program Leader
Hillsborough County Parks & Recreation
06.2003 - 10.2010
Associate in Arts (A.A.) - Liberal Arts
Hillsborough Community College
Bachelor of Science (B.S.) - Education
University of South Florida