Results-driven sales agent with expertise in customer relationship management and lead generation. Proven ability to exceed sales goals and resolve customer issues efficiently.
Overview
1
1
year of professional experience
Work History
Sales Agent
Efficient Builders
Los Angeles, California
10.2024 - 11.2025
Developed relationships with customers by providing excellent customer service.
Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Followed up with prospects on a regular basis to ensure satisfaction with services provided.
Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Generated leads through cold calling, online searches, and referrals from existing clients.
Regularly met or exceeded established sales goals by implementing strategic closing techniques.
Negotiated contracts with customers to secure sales deals.
Assisted customers with product selection and inquiries.
Collaborated with team members to enhance customer service experience.
Engaged in promotional activities to attract new clients and retain existing ones.
Drove sales through development of successful promotional strategies and product placement.
Coached new employees on best practices for closing deals quickly and efficiently.