Seasoned Business Owner with substantial experience in strategic planning, operations management, and team leadership. Strengths include ability to identify business opportunities, develop growth strategies, and improve overall company performance. Previous roles have demonstrated significant impact through cost reduction initiatives and implementing effective business solutions.
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
32
32
years of professional experience
Work History
Business Owner
Hubby’s Pizza
Kennewick , WA
11.2017 - Current
Developed business plan to secure financial backing from investors.
Identified and recruited staff members, including managers and sales personnel.
Established marketing strategies, such as social media campaigns, to promote the business.
Negotiated contracts with vendors for supplies and services.
Created a customer service policy to ensure customers were satisfied with products or services.
Monitored cash flow to ensure proper budgeting of resources.
Managed inventory levels to meet customer demand while minimizing costs.
Ensured compliance with all local laws and regulations related to the business operations.
Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
Conducted regular meetings with employees to review progress towards company goals.
Resolved conflicts between employees or customers in a timely manner.
Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
Scheduled maintenance activities for equipment used by the business.
Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
Oversaw daily operations of the business and provided guidance when needed.
Updated website content regularly according to current trends within target markets.
Investigated new technologies that could improve efficiency within the organization.
Kept records for production, inventory, income, and expenses.
Determined pricing for products or services based on costs and competition.
Interviewed, trained and supervised employees.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Resolved issues quickly through meticulous research and quick decision-making.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
Analyzed financial statements and trends to manage cash flow and make business decisions.
Kept up-to-date on regulatory changes affecting business operations.
Mentored and trained new hires on sales techniques and customer service procedures.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Delegated work to staff, setting priorities and goals.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Created effective business plans to focus strategic decisions on long-term objectives.
Prepared staff work schedules and assigned team members to specific duties.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Monitored progress by establishing plans, budgets and measuring results.
Forecasted customer demand to set prices or credit terms for goods or services.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Mitigated business risks by working closely with staff members and assessing performance.
Paraprofessional
Richland School District One
Richland, WA
12.2007 - Current
Assisted teachers with planning and preparing lessons for students.
Provided guidance to students in the classroom setting.
Created and maintained positive relationships with students, parents, and colleagues.
Work one on one with special needs students.
Supervised small groups of students during instruction time.
Administered assessments to determine student's academic performance levels.
Collaborated with special education staff to develop Individualized Education Plans.
Facilitated communication between educators, administrators, and parents regarding student progress.
Helped implement behavior management strategies for individual students.
Assisted in the implementation of educational programs for special needs children.
Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
Monitored student attendance records and reported any discrepancies to appropriate personnel.
Organized field trips and other school activities as requested by teachers or administrators.
Conducted one-on-one tutoring sessions with struggling students when needed.
Participated in parent and teacher conferences to discuss student progress and challenges.
Maintained accurate records of student grades and academic progress reports.
Ensured that all safety regulations were followed in the classroom environment.
Utilized effective communication strategies when interacting with diverse populations.
Offered students personalized educational, behavioral and emotional support.
Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
Planned and led activities to develop students' physical, emotional and social growth.
Communicated confidential details about student behavior and performance with parents and authorized parties.
Implemented behavior management plans to maintain a positive learning environment.
Contributed to a safe and inclusive learning environment for all students.
Recorded and maintained accurate student records and progress reports.
Supported classroom teacher with daily instruction and management of student activities.
Collaborated with teachers to adapt materials to meet diverse learning needs.
Participated in IEP meetings and contributed to the development of educational plans.
Assisted students with special needs in completing tasks and understanding material.
Home Daycare Provider
Pooga Bears Daycare
Benton City, WA
06.1992 - 12.2007
Managed daily activities and routines for up to 10 children in a home daycare setting.
Planned and implemented age-appropriate activities such as arts, crafts, music, games, outdoor play and educational lessons.
Maintained a safe environment for all children by adhering to safety regulations and procedures.
Observed children's behavior and development, reported any concerns to parents or guardians.
Kept detailed records of attendance, meals served, naps taken and other pertinent information related to each child's care.
Provided nutritious snacks and meals according to established guidelines.
Instructed children on proper hygiene habits such as hand washing and toileting practices.
Organized nap time routines including changing diapers and clothing when necessary.
Established positive relationships with families through regular communication regarding their child's progress.
Enforced rules of conduct during indoor and outdoor activities in order to ensure the safety of all participants.
Developed engaging lesson plans that promoted physical, social, emotional, cognitive growth.
Assisted with potty training when needed.
Provided first aid or CPR when appropriate.
Sanitized toys and equipment regularly.
Collaborated with team members in creating an enjoyable learning environment for the children.
Encouraged creative expression through art projects, storytelling and imaginative play.
Kept abreast of current childcare trends by attending professional workshops or conferences.
Evaluated supplies inventory regularly ensuring adequate resources are available at all times.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Encouraged positive behaviors, including patience with teachers and fellow kids.
Dressed children and changed diapers.
Provided nurturing and appropriate environment for children of various ages.
Kept records of daily observations and information about activities, meals served and medications administered.
Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Observed and monitored children's play activities.
Updated detailed records for each child with information such as daily observations, meals served and medications administered.
Identified signs of emotional or developmental problems in children to alert parents or guardians.
Instructed children in eating, resting and restroom habits.