Kelly Olewnik
North Tonawanda,NY
Summary
I have been working as a veterinary assistant for Dr Lewis for the past 18 years.
I have had to help check in and take histories from clients, restrain the animals, nail trims, clean ears, draw blood, collect samples,set up surgery, assist in surgery, sterilize surgical instruments, call clients with lab results and recommendations, etc.
Overview
18
18
years of professional experience
Work History
Veterinary Assistant
Buffalo Veterinary Group
Amherst, NY
03.2006 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Collected patient biopsies and blood samples for laboratory analysis.
- Groomed and bathed animals to maintain hygiene and appearance.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restrained animals for examination and treatment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Assisted in examination and treatment of animals in veterinary clinic.
- Prepared animals for surgical procedures.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Education
Associates - Animal Management
NCCC
Sanborn05.2005
Skills
- Client Communication
- Cleaning and sanitizing
- Patient restraint
- Animal Safety
- Medication Administration
- Appointment Scheduling
- Sample Collection
- Euthanasia Assistance
- Animal Grooming
- Animal Behavior
- Laboratory procedures
- Medical record-keeping
- Client Education
- Emergency and preventive care
- Post Operative Care
- Surgical procedures and support
- Pharmacy inventory
- Animal Nutrition
- Reception duties
- Tick Removal
- Procedure Support
- Patient bathing
- Reception Area Maintenance
- Dental Prophylaxis
- Parasite control
- Attention to Detail
- Proper Animal Restraint
- Prescription Filling
- Basic Animal Care
- Wound Care
- Veterinarian Assistance
- Customer Service
- Patient Check-Ins
- Equipment Sterilization
- Patient Recordkeeping
- Relationship Building
- Equipment Preparation
- Medical Charting
- Post-surgical Monitoring
- Laboratory Testing
- Supply Ordering and Restocking
- Routine Examinations
- Patient Care Monitoring
- Patient Discharge
- Specimen Collection
- Customer Billing
- Anesthetic Administration Assistance
- Clinical Symptom Monitoring
- Cash Drawer Balancing
- Dental Care
- Medical Triage
- Emergency Room Procedures
- Incident Reporting
- Bookkeeping and Accounting
- Dietary Needs
- Dental Procedures
- Decision Management
Timeline
Veterinary Assistant
Buffalo Veterinary Group
03.2006 - Current
Associates - Animal Management
NCCC