PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
Timeline

KELLY OLSON

Subcontractor for Duet
Juniata,NE
1
Certification
31
years of professional experience

Reliable and hardworking Human Service Professional with 30 year record in social and human services. Skillfully organizes paperwork and connections to obtain resources for individuals. Excellent documentation, recordkeeping and problem-solving abilities. Skilled in helping families with diverse backgrounds live better lives by supporting them in teaching and obtaining needed services and skills.

Work History

Healthy Families of America Home Visitor

3 Years 1 Month
South Heartland District Health Department | 10.2023 - Current
  • Educated parents on child development, nutrition, safety, and positive parenting practices.
  • Assessed family needs during home visits and developed individualized support plans.
  • Coordinated referrals to community health, social service, and early intervention resources.
  • Documented visit outcomes, family progress, and required case notes accurately.
  • Conducted in-home visits to assess family needs and support healthy child development.

Shared Living Provider

10 Years 11 Months
Subcontractor for Duet | 12.2015 - Current
  • Administered medication to patient at specific dosing and times.
  • Monitored resident regularly and documented observations to inform care decisions.
  • Communicated with individual and maintained positive relationship to boost emotional health.
  • Managed payment of bills for individual to ensure financial stability. and managed budgets for individual.
  • Engaged with clients in conversation and activities to provide emotional support.
  • Supported individual in achievements in hopes and dreams.
  • Support and teach individual to self advocate for himself
  • Support individual with mental health and calming skills
  • Facilitated engaging conversations and activities to enhance clients' emotional well-being.
  • Facilitated programs that taught social skills and independent living techniques. to teach social skills, money skills, cooking, job skills, communication skills, and independent living skills.
  • Followed agency policy and procedures in administering care to clients.
  • Paid bills and managed budgets for individual.
  • Supported adults with daily living activities, maintaining safe, stable a safe, stable home environment..

Outreach Worker

1 Year 2 Months
Mary Lanning Health Care Healthy Beginnings | 08.2022 - 10.2023
  • Assessed clients' needs to identify appropriate support and services required to help resolve crisis.
  • Worked closely with clients to understand needs and coordinate necessary services.
  • Worked with clients to identify specific issues and potential support options.
  • Guided clients in navigating complex programs, assisting with required paperwork and eligibility determinations.
  • Referred individuals to a wide range of public and private agencies based on individual needs to obtain necessary assistance.
  • Coordinated with community service providers to connect clients with necessary resources.
  • Identified and explored resources to support clients in job searches and educational opportunities.
  • Taught clients to manage and budget money.
  • Promoted program through community outreach efforts by talking to Physicians, delivering pamphlets to OBGYN Clinic, and talking to community groups. Marketed program at the Homeless Connect Project had a booth gave out educational information and free blankets.

Social Services Case Manager/ IM Foster Care Worker

22 Years
State of Nebraska Department of Health and Human Services | 11.1995 - 11.2017
  • Nurtured and cultivated positive relationships with community members, clients and families to promote effective coordination of resources.
  • Collected comprehensive data on social, educational, and criminal backgrounds through official channels and personal interviews to inform client assessments.
  • Reported on services provided to each client in appropriate records and files.
  • Assessed clients' needs to identify support and services.
  • Referred individuals to a wide range of public and private agencies based on individual needs to obtain necessary assistance.
  • Worked with clients to identify specific issues and potential support options.
  • Identified and connected clients with job search resources and educational opportunities to enhance their self-sufficiency.
  • Used appropriate techniques and tactics to calm clients and alleviate tense situations.
  • Addressed critical issues with prompt emergency response and crisis intervention services.
  • Worked with a diverse population and assessed needs
  • Met in family homes and in office, assessed needs, completed family goals on case plans, made case referrals, teaching families how to meet their needs.
  • Interviewed clients to complete eligibility of their application for Public Assistance Programs
  • Worked with Former Ward Clients aiding them with financial assistance with a monthly stipend while they attended college. Provided support to Former Wards to navigate assistance programs and educational programs.
  • Followed complex policies in a number of programs such as Medicaid, SNAP, Child Care, Energy Assistance and Former Ward Program.
  • Completed timely documentation, met program requirements, and met time constraints
  • Communicated effectively with professionals and diverse populations
  • Conducted client assessments and developed individualized service plans aligned with eligibility requirements and program policy.
  • Requested and acted upon necessary income, resources, and expenses to complete determination of eligibility of state programs.

Education

Associate of Applied Science - Human Services

Central Community College | Hastings, Nebraska | 05-1992

Skills

Referral coordination
Client education
Case assessment
Enrollment processing
Organization
Crisis intervention
Teamwork
Building trust
Problem-solving
Service Coordination

Certification

Certified BLS, First Aid Certification, Adult Mental Health First Aid

  • Licensed Infant Massage, Medication Aid, CNA, Circles of Security Instructor

Timeline

Healthy Families of America Home Visitor

South Heartland District Health Department
10.2023 - CurrentRead More

Outreach Worker

Mary Lanning Health Care Healthy Beginnings
08.2022 - 10.2023Read More

Shared Living Provider

Subcontractor for Duet
12.2015 - CurrentRead More

Social Services Case Manager/ IM Foster Care Worker

State of Nebraska Department of Health and Human Services
11.1995 - 11.2017Read More

Central Community College

Associate of Applied Science from Human Services
Read More
KELLY OLSON