Kelly Ortiz
Lehigh Acres,FL
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Everise
01.2025 - 02.2025
- Company Overview: We also collaborate with HRBLOCK for tax season
- I was a customer service representative for Everise blended agent we also collaborate with HRBLOCK for tax season
- We also collaborate with HRBLOCK for tax season
Sales Representative
Goodwill Industries
02.2019 - 06.2024
- Provided exceptional customer service throughout the entire sales process, ensuring high levels of customers
Customer Service Representative
Goodwill Industries
02.2019 - 06.2024
- I was in responsible for translating customers who didn't know any English & assisting customers in fitting rooms
Call Center Representative
02.2019 - 06.2024
- I was responsible for receiving calls and engaging with customers with their needs also providing excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
Education
High school diploma or GED - High school
Lehigh Senior High School
Lehigh Acres, FL05.2018
Skills
- Customer Service
- Sales Experience
- Bilingual
Languages
Spanish
Full Professional
Timeline
Customer Service Representative
Everise
01.2025 - 02.2025
Sales Representative
Goodwill Industries
02.2019 - 06.2024
Customer Service Representative
Goodwill Industries
02.2019 - 06.2024
Call Center Representative
02.2019 - 06.2024
High school diploma or GED - High school
Lehigh Senior High School
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