Kelly Ossler

• Provided exceptional customer service to enhance dining experiences.
• Took orders accurately and communicated them to kitchen staff.
• Served food and beverages promptly to ensure guest satisfaction.
• Handled cash transactions and processed payments efficiently at the register.
• Resolved customer complaints professionally to maintain a positive atmosphere.
• Developed positive relationships with regular customers through friendly conversation.
• Provided excellent customer service by addressing any complaints or concerns promptly.
• Took orders for food and drinks and delivered them to guests.
• Greeted customers, answered questions, and recommended specials to increase profits.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Assisted other wait staff members in times of heavy customer traffic.
• Maintained a clean work station by restocking supplies, wiping down counters.
• Checked back with customers throughout meal service to ensure satisfaction.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Maintained cleanliness and organization of dining area and service stations.
• Assisted in training new waitstaff on restaurant procedures and service standards.
• Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
• Maintained accuracy while handling payments, giving change and printing receipts for customers.
• Answered questions about menu items, ingredients, and pricing.
• Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
• Bussed tables as needed during peak hours.
• Prepared checks accurately and processed payments promptly.
• Replenished beverages when necessary.
• Communicated daily specials to customers.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Provided accurate change for cash transactions using a cash register system.
• Performed basic math calculations when computing bills for customers' meals.
• Prepared salads, appetizers, and garnishes to assist kitchen staff.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Trained new employees to perform duties.
• Stocked service areas with supplies during slow periods.
• Set up tables in between patrons to reduce wait times.
• Assisted in preparing salads, appetizers and desserts to speed up food service.
• Filled condiments and napkin containers during slack periods.
• Prepared checks, itemizing total meal costs and taxes.

Independent contractor for Massillon cable and clear picture. my boyfriend did the main cable new build, I helped being ground hand

Did pole profiles for AT&T.

Strand mapping

Fiber mapping

I took care of the payroll

Have worked with Microsoft office and excel

• Greeted and welcomed clients upon arrival at the salon.
• Managed appointment scheduling using salon software systems.
• Answered phone calls and addressed client inquiries promptly.
• Maintained a clean and organized front desk area.
• Processed payments and handled cash transactions accurately.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled and confirmed appointments.
• Greeted visitors and provided them with assistance.
• Provided excellent customer service at all times while interacting with both internal and external customers.
• Scheduled appointments for clients, customers, and other visitors.
• Performed data entry tasks into various computer systems accurately and promptly.
• Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
• Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
• Scheduled and confirmed appointments and meetings for management team.