Summary
Overview
Work History
Education
Skills
Affiliations
References
Work Preference
Timeline
Generic

Kelly Page

Ft. Pierce,FL

Summary

Dynamic professional with extensive experience at TD Bank, recognized for exceptional customer support and data entry proficiency. Proven track record in maintaining high service standards and managing complex records while enhancing account servicing through proactive problem-solving. Demonstrates strong leadership skills under pressure, ensuring seamless operations across multiple states.

Overview

26
26
years of professional experience

Work History

Loan Ops Rep IV

TD Bank
Port Saint Lucie, Florida
09.2002 - 01.2025
  • Maintained positive working relationship with fellow staff and management.
  • Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
  • Updated and maintained databases with current information.
  • Responded to customer inquiries and complaints regarding their loans in a timely manner while remaining empathetic with their concerns.
  • Worked with credit reporting on our customer's loans with the four credit reporting bureaus: Experian, Equifax, TransUnion, and Innovis.
  • Paid Homeowners, Flood and Bank Placed Insurance
  • Before Covid, our Escrow Analysis Dept was made up of two. As Covid got stronger, I was able to maintain this dept alone.
  • Paid Tax Liens, Tax Sale Certificates and delinquent taxes
  • Paid property taxes for multiple states/municipalities throughout the East Coast

Cashier/Shelf Stocker

Sams Wholesale Club
Fort Pierce, FL
08.1998 - 07.2002
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

Associate of Science - Dental Lab Technician

Indian River Community College
Fort Pierce
05-1998

Skills

  • Data entry proficiency
  • Records management
  • Account servicing
  • Customer support

Affiliations

  • I enjoy spending time with my family and friends.
  • I like to spend our weekends by camping and off-roading.
  • When home, I like to draw, paint and/or refinishing furniture.

References

References available upon request.

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CulturePersonal development programsWork from home optionHealthcare benefitsCareer advancementFlexible work hoursPaid time off401k match4-day work week

Timeline

Loan Ops Rep IV

TD Bank
09.2002 - 01.2025

Cashier/Shelf Stocker

Sams Wholesale Club
08.1998 - 07.2002

Associate of Science - Dental Lab Technician

Indian River Community College

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Kelly Page