Experienced professional with a BS in Clinical Laboratory Science seeking part or full time employment in a laboratory or behavioral health setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Instacart Shopper
Instacart
01.2018 - Current
Prepared orders for delivery, including selecting items from shelves, bags and boxes.
Verified product quality and quantity against customer orders.
Scanned products using hand-held scanners.
Processed payments accurately and efficiently.
Provided exceptional customer service throughout the shopping experience.
Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
Behavioral Health Technician
Infiniti Group LLC
San Juan Capistrano, CA
06.2023 - 08.2024
Provided direct care and support to individuals with behavioral health disorders and substance use disorders, ensuring their safety and well-being
Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
Administered medications as prescribed by healthcare providers, conducting rounds, accurately assessing and documenting vital signs, and adhering to proper protocols
Supported clients in activities of daily living (ADLs), including personal hygiene, meal preparation, medication management, transporting clients, and coordinating group activities
Participated in staff meetings to discuss client progress, share insights from observations, and contribute to treatment planning discussions
Maintained accurate records of client interactions using electronic medical record systems and other designated documentation tools
Responded promptly to emergency situations following established protocols while ensuring the safety of all individuals involved
Provided emotional support and encouragement to clients during their recovery process at various levels of care
Participated in ongoing training programs to enhance knowledge of mental health disorders, treatment modalities, and best practices in the fie
Server
Olive Garden
San Diego, CA
05.2019 - 05.2021
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Served guests by promptly addressing their inquiries and concerns with professionalism.
Ensured that each guest was served courteously, quickly, and efficiently.
Ensured customer satisfaction by addressing concerns, refilling beverages and promptly attending to requests.
Trained new employees on restaurant procedures and plating techniques.