KELLY PARRICK
NEW YORK,NY
Summary
Results-oriented professional with over 8 years in strategic account management and data analysis. Skilled in developing key account initiatives and leading cross-functional collaboration to enhance service delivery and achieve sales growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Strategic Account Executive
Anthem Inc.
New York, New York
04.2018 - Current
- Managed client relationships to enhance service satisfaction and improve retention rates.
- Developed relationships with key decision makers at target accounts.
- Oversaw key account relationships by gaining in-depth understanding of needs and interacting directly with key clients.
- Collaborated with cross-functional teams to develop strategic account plans.
- Created strategic sales plans and tracked execution effectiveness and outcomes.
- Facilitated regular meetings with clients to discuss needs and solutions.
- Developed tailored proposals and presentations to address specific client needs and drive engagement.
- Analyzed industry trends to enhance account strategies and offerings.
- Led initiatives to streamline communication between clients and internal teams.
- Collaborated with internal teams to ensure successful implementation of strategic initiatives.
- Prepared presentations for potential customers using data analysis tools.
- Identified new business opportunities with existing customers.
- Utilized problem-solving skills to resolve complex customer issues quickly.
- Reviewed sales reports and forecasts to evaluate financial growth and performance.
Sales Account Advisor
ANTHEM Health Services
New York, New York
05.2016 - 04.2018
- Prepared, coordinated and communicated price quotes, terms of sale, delivery dates, and service obligations to customers and contractors.
- Developed and maintained relationships with new and existing clients, contributing to increased sales revenue.
- Identified customer needs by asking questions and advising on best solutions.
- Conducted regular follow-up calls to assess customer satisfaction and address concerns promptly.
- Implemented new processes for streamlining sales operations for improved efficiency.
- Prepared monthly reports detailing sales performance against established goals.
- Collaborated with internal teams to enhance service delivery processes, resulting in improved client experience.
- Collaborated with internal teams on new product launches or changes in existing offerings.
- Assisted in developing training materials for new staff members.
Education
Associate of Arts -
Moorpark College
Moorpark, CA05-2008
Skills
- Client management
- Account planning
- Data analysis
- Proposal writing
- Sales prediction
- Customer retention
- Negotiation tactics
Certification
- New York State Producer License for Life, Accident & Health and Travel Accident
Affiliations
- Active Volunteer in New York for AIDS Walk, NYC Cares, Various Food Pantry, and Animal Rescue Groups.
Timeline
Strategic Account Executive
Anthem Inc.
04.2018 - Current
Sales Account Advisor
ANTHEM Health Services
05.2016 - 04.2018
Associate of Arts -
Moorpark College