Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Pennington

Gilbert,AZ

Summary

Highly professional- dependable, reliable and able to perform duties with minimal supervision.

Overview

2026
2026
years of professional experience

Work History

Front Desk Receptionist/Phones

Optima Medical
02.2024 - 07.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Effectively used EMR system for scheduling.

Customer Service & Scheduling

Specialty Pain Mgt
  • Managed Schedules for multiple healthcare providers
  • Maintain accurate and up-to-date patient records
  • Utilize electronic medical records (EMR) systems to facilitate efficient date entry
  • Skilled in coordinating patient appointments and managing patient flow

Teacher

Chandler Unified School District
07.1996 - 11.2023
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Enhanced lessons with smart board technology, iPads and computers to address common core goals.
  • Worked one-on-one with at-risk students on core subjects.
  • Attended in-service training and professional development courses to stay on top of policy and education changes.

Education

Educational Technology -

University of Phoenix
Phoenix, AZ
05.2000

Marketing & Business Administration - undefined

Eastern New Mexico University
Portales, NM
05.1986

Skills

  • Excellent communication skills, verbal and written
  • Adhere to policies, procedures, and working requirements
  • Professional, thorough and organized
  • Teamwork and collaboration

Timeline

Front Desk Receptionist/Phones

Optima Medical
02.2024 - 07.2025

Teacher

Chandler Unified School District
07.1996 - 11.2023

Marketing & Business Administration - undefined

Eastern New Mexico University

Customer Service & Scheduling

Specialty Pain Mgt

Educational Technology -

University of Phoenix