Kelly Peters
Gillette,Wyoming
Summary
Capable Applications Technician experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Overview
12
12
years of professional experience
Work History
Applications Technician
Campbell County Health
Gillette, WY
08.2021 - Current
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
- Managed quality control and maintained high level of customer satisfaction.
Applications Analyst, Clinical
Campbell County Health, Behavioral Health Services
Gillette, WY
01.2020 - 08.2021
- Designed, built, tested and supported new applications and modules for client service line.
- Documented troubleshooting and problem resolution steps, including tracking identified defects.
Clinic Supervisor
Campbell County Health, Behavioral Health Services
Gillette, WY
04.2019 - 01.2020
- Employ data security methods to keep patient information confidential when reviewing clinic records.
- Interact with patients, ask appropriate questions and listen carefully to ensure high level of clinical care.
- Communicate with patients with compassion while keeping medical information private.
Clinical Care Coordinator
Campbell County Health, Behavioral Health Services
Gillette, WY
02.2012 - 04.2019
- Supervised case management component of BHS consisting of two full-time, one part time, and two PRN staff.
- Superuser / Admin for EMR, Netsmart.
- Safety Coach for outpatient BHS.
- Decontamination Team, Emergency Preparedness Team.
- Supervise reporting to the Wyoming Department of Health.
Education
Bachelor of Arts - Criminal Justice
Chadron State College
Chadron, Nebraska1993
Associate of Applied Science - Police Science
Northern Wyoming Community College District - Sheridan College
Sheridan, Wyoming1992
Skills
- Patient safety and security
- Accreditation support
- Patient relations
- Team development
Additional Information
- Campbell County Health, Behavioral Health Advisory Board
June 2008 to January 2012
Timeline
Applications Technician
Campbell County Health
08.2021 - Current
Applications Analyst, Clinical
Campbell County Health, Behavioral Health Services
01.2020 - 08.2021
Clinic Supervisor
Campbell County Health, Behavioral Health Services
04.2019 - 01.2020
Clinical Care Coordinator
Campbell County Health, Behavioral Health Services
02.2012 - 04.2019
Bachelor of Arts - Criminal Justice
Chadron State College
Associate of Applied Science - Police Science
Northern Wyoming Community College District - Sheridan College
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