Kelly Phillips
Littleton,CO
Summary
Dynamic professional with a proven track record at Colorado Air Filter, excelling in customer service and operational efficiency. Highly organized and detail-oriented, I engineered innovative inventory control procedures at Silverstem Fine Cannabis, enhancing accuracy and satisfaction. Proficient in Excel, I thrive in collaborative environments, committed to continuous growth and problem-solving.
Overview
12
12
years of professional experience
Work History
Sales Assistant/Assistant to VP of Operations
Colorado Air Filter
01.2025 - Current
- Master front office operations, including answering phone calls, greeting contractors, processing orders, and managing filing systems.
- Provide exceptional customer service by managing phone and email inquiries, ensuring timely and accurate responses to client requests.
- Assist the VP of Operations with order entry, invoicing, RSO management, and coordinating delivery schedules.
- Provide administrative support to outside Sales Representatives by processing orders, communicating with customers, and handling general sales tasks
- Contribute to the smooth running of daily operations, ensuring operational efficiency and a streamlined workflow.
Inventory Control Specialist / Lead Supervisor
Silverstem Fine Cannabis
02.2021 - 02.2024
- Sole representative of intake and processing for all products, ensuring meticulous maintenance of inventory records and prompt deliveries.
- Built and maintained strong relationships with clients, providing customer service via phone and email to ensure satisfaction and resolve any concerns or inquiries.
- Engineered and executed innovative inventory control procedures, enhancing operational efficiency and mitigating discrepancies.
- Collaborated with purchasing and logistics teams to optimize inventory replenishment and stock levels
- Played a pivotal role in refining and implementing inventory control procedures, contributing to improved efficiency and accuracy.
Production Assistant
Sunshine Paper Company
10.2012 - 02.2021
- Executed precise picking and packing of orders, ensuring strict adherence to customer specifications and shipping deadlines.
- Proficiently operated material handling equipment (forklifts, pallet jacks) to transport products within the warehouse.
Education
High School Diploma -
Arapahoe Community College
Littleton, COSkills
- Proficient in Excel and Google Sheets
- Highly organized and detail-oriented, with a focus on achieving tangible results
- Strong team leader with excellent interpersonal and collaboration skills
- Proficient in customer service via phone and email, responding to inquiries, providing solutions, and ensuring client satisfaction
- Adept at problem-solving, with the ability to take ownership of mistakes and view them as learning opportunities
- Ability to work independently as well as in a team environment
- Committed to continuous personal and professional growth
Timeline
Sales Assistant/Assistant to VP of Operations
Colorado Air Filter
01.2025 - Current
Inventory Control Specialist / Lead Supervisor
Silverstem Fine Cannabis
02.2021 - 02.2024
Production Assistant
Sunshine Paper Company
10.2012 - 02.2021
High School Diploma -
Arapahoe Community College
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