Kelly Proctor

• Owned and operated two successful restaurants in the Capital Region of New York.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

• Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
• Managed a team of 15 employees to execute events on a weekly basis.
• Responsible for 25% year over year events revenue growth in 2016.
• Managed events for local hospitality group from contract signing to execution.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Managed accounts to retain existing relationships and grow share of business.

Managed sales for boutique hotel Pavillion Grand Hotel in Saratoga Springs, NY as well as Execustay program of corporate short term housing.

• Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
• Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
• Negotiated all transient contracts for the NYC market.
• Consistently exceeded monthly sales targets.

• Worked directly with the Director of Sales to develop and implement sales & marketing plan.
• Responsible for group & transient markets through full property renovation and rebranding.

• Sales Manager responsible for transient market for 3 boutique hotels in NYC.

• Built corporate account base from the ground up for boutique hotel based in midtown Manhattan.

• Promoted products and services, generated leads and initiated sales.
• Completed industries most recognized Fortune 500 sales training.