KELLY RICHARDS
District Heights,MD
Summary
Versatile and highly organized Executive Assistant and Office Manager with over 20 years of experience providing comprehensive administrative support to C-level executives, attorneys, and senior management across federal and corporate environments. Recognized for improving productivity, streamlining workflows, and supporting HR, finance, travel, and facilities operations with discretion and precision.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrative Assistant (Temp, Assigned to Iridium Communications)
Insight Global
08.2025 - Current
- Supported daily office operations, scheduling, and communications for management teams and staff.
- Assisted with invoice processing, expense reports, and vendor coordination.
- Managed calendars, arranged meetings, and prepared agendas and reports for supervisors.
- Monitored supply inventory and coordinated purchasing or replenishment as needed.
- Provided general administrative support such as filing, scanning, and handling front office communications.
- Administrative Support
Administrative Management Specialist
Federal Communications Commission
07.2006 - 06.2024
- Provided executive-level administrative support for the Bureau Chief, Chief of Staff, Attorneys, and their senior executives, managing calendars, travel, and correspondence for 100+ staff.
- Implemented a digital filing system, improving document retrieval by 50% and eliminating redundant paperwork.
- Oversaw onboarding and performance tracking for 100+ employees using USA Performance and WEBTA systems.
- Streamlined time & attendance processes across departments, reducing data entry errors by 30%.
- Coordinated office moves and space projects, increasing efficiency and reducing reconfiguration time by 25%.
- Conducted annual audits, achieving 100% compliance ratings during internal reviews.
- Kitchen & Facilities Support
Finance & Accounting Technician (Detail)
Federal Communications Commission
09.2017 - 06.2018
- Processed over $2M in annual disbursements, including vendor payments and reimbursements.
- Managed the Travel Charge Card Program, reducing delinquency by 20% through improved compliance procedures.
- Produced weekly financial reports, improving transparency and budget forecasting.
Administrative Staff Assistant
Federal Communications Commission
06.2004 - 07.2006
- Maintained internal databases with 99% accuracy.
- Assisted payroll for 60+ employees, ensuring timely submissions.
- Handled front desk duties and inquiries, improving office efficiency by 40%.
Education
High School Diploma -
Northwestern High School
Hyattsville, MD05.2005
Skills
- Calendar & Email Management
- Meeting & Event Logistics
- Travel Arrangements & Reimbursements
- Expense Reporting
- Agenda Preparation
- Stakeholder Communication
- Confidential Correspondence
- Office Management: Facilities Oversight
- Compliance Support
- Procurement & Supply Inventory
- Vendor Management
- Space Planning
- Equipment Coordination
- Document Control
- Workflow Optimization
- Strategic Planning & Execution
- Problem Solving & Critical Thinking
Executive Support:
Operational Strengths:
- Confidentiality
- Cross-Functional Communication
- Process Improvement
- Professionalism & Integrity
- Concur
- Coreintegrator
- SNOW
- Mitel
- SKIDATA
- Microsoft Office Suite
- Adobe Acrobat
- WEBTA
- Paycheck8
- UKG
- E2 Solutions
- USA Performance
- Google Workspace
- Zoom & Teams
Systems & Tools:
Certification
- GSA Travel Training
- Position Classification & Staffing
- WEBTA Coordinator Training
- Advanced Excel Data Management
- Paperwork Reduction & Congressional Review Act
- HRI Administrative Officer Training
Timeline
Administrative Assistant (Temp, Assigned to Iridium Communications)
Insight Global
08.2025 - Current
Finance & Accounting Technician (Detail)
Federal Communications Commission
09.2017 - 06.2018
Administrative Management Specialist
Federal Communications Commission
07.2006 - 06.2024
Administrative Staff Assistant
Federal Communications Commission
06.2004 - 07.2006
High School Diploma -
Northwestern High School