Kelly Richardson
Toms River
Summary
Skilled Business/Systems Analyst and IT Project Manager with over 20 years of banking experience in various business lines. Highly skilled in working with key stakeholders to align project objectives with corporate goals to deliver on-time and on-budget project management strategy. Experience running successful technology driven projects in both Commercial and Consumer Banking divisions as well as in the Retail Space.
Overview
16
16
years of professional experience
Work History
Business/Systems Analyst, IT Project Manager
Fulton Bank (Formerly Republic Bank)
06.2015 - Current
- Assesses business requirements to create focused solutions.
- Assists in evaluation of vendor demos and proposals for technology solutions to aid in selecting those best-suited for meeting organizational goals.
- Develops comprehensive documentation to support end-users and facilitate future enhancements.
- Manages multiple technology driven projects simultaneously, consistently meeting deadlines while maintaining a high standard of quality workmanship.
- Facilitates communication between technical and non-technical team members, ensuring project alignment across all parties involved.
- Collaborates with stakeholders to gather essential requirements, ensuring successful project outcomes.
- Analyzes user feedback to identify areas requiring improvement, prioritizing enhancements based on impact potential.
Loan Administration Manager
Republic Bank
03.2012 - 06.2015
- Streamlined loan administration processes by implementing more efficient systems and protocols.
- Developed strong working relationships with lending partners to ensure seamless collaboration during the loan lifecycle.
- Managed a team of loan administrators, ensuring timely completion of all required post-closing and collateral tracking tasks
- Implemented digital solutions to streamline communication between departments, leading to improved interdepartmental collaboration
Regional Consumer Lender
Republic Bank
09.2008 - 03.2012
- Assisted in the launch of the Bank's consumer loan program
- Worked with Credit and Compliance to develop consumer loan product offerings and loan requirements
- Trained and continuously worked with Consumer Loan application takers at all of our branch locations to ensure information gathering was complete and concise.
- Completed underwriting and provided initial approval recommendations for all applications
- Attended loan closings to obtain customer signatures on all loan documents and address any questions or concerns surrounding loan products being granted
Education
Sign Language Interpreter Eduation
Camden County College
Blackwood, NJHigh School Diploma -
Eastern Regional High School
Voorhees Township, NJ06.2019
Skills
- Requirements Gathering
- Cross-Functional Collaboration
- User Acceptance Testing
- Functional specifications
- Production Support
- Stakeholder Relations
- Requirements Definition
- System Administration
- Process Documentation
Timeline
Business/Systems Analyst, IT Project Manager
Fulton Bank (Formerly Republic Bank)
06.2015 - Current
Loan Administration Manager
Republic Bank
03.2012 - 06.2015
Regional Consumer Lender
Republic Bank
09.2008 - 03.2012
Sign Language Interpreter Eduation
Camden County College
High School Diploma -
Eastern Regional High School
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