Kelly Rickenbach
Mohnton,Pennsylvania
Summary
Client-focused Medical Aesthetician with a distinguished understanding of skin health. Accomplished in caring for diverse skincare needs with latest treatments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Manager / Health Wellness Lifestyle Coach
BeBalanced Natural Weight Loss Center
09.2014 - Current
- Office Manager with 10 years experience for a homeopathic natural weight loss center
- Administrative support
- Multi-task skills with ability to simultaneously manage varies projects and schedules
- Built strong relationships with members to promote health, wellness and available services.
- Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
- Provided individual health coaching to help clients optimize personal choices.
- Enhanced team performance against goals by coaching and motivating clients.
- Monitored, tracked and reported on individual progress with wellness plans.
Aesthetician / Manager
Advanced Skin Care
06.2007 - 09.2014
- Assisted physician in Cosmetic procedures, Botox & Fillers
- Performed treatments and created and maintained records of treatment according to company policy.
- Performed various LASERS
- First contact with patients retrieving history/work up
- Assisted customers with product and services selection and information.
- Assisted physician with surgery
- Assisted physician with FRAXEL Laser
- Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
- Studied ingredients in products to explain benefits to clients.
- Performed consultations for patients before scheduling treatments.
- Informed guests of appropriate products available to increase retail sales.
- Reinforced customer selections by reviewing use and benefits of chosen products.
- Guided patients through process, explaining what to expect and how to follow up to improve results.
Aesthetician / Manager
Dermatology Associates Of Lancaster
04.2002 - 06.2007
- Recommended and performed microdermabrasion & Medical grade Chemical Peels
- Performed Laser treatments
- Performed Airbrush Tanning
- Performed Intense Pulse Light
- Executed laser hair removal and microdermabrasion procedures.
- Performed treatments and created and maintained records of treatment according to company policy.
- Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
- Guided patients through process, explaining what to expect and how to follow up to improve results.
- Studied ingredients in products to explain benefits to clients.
- Handled busy schedules and stayed on top of key deadlines.
- Informed guests of appropriate products available to increase retail sales.
- Created repeat business by developing long-term relationships with regular customers.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Advised clients on proper home-care regimens.
- Discussed procedures and treatment options with clients.
- Performed consultations for patients before scheduling treatments.
Medical Coder / Billing Specialist
The Heart Group
06.1983 - 03.2000
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Identified and resolved patient billing and payment issues.
- Pre-certified medical and radiology procedures, surgeries and echocardiograms.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
Education
High School Diploma -
Conestoga Valley Senior High School
Lancaster, PA06.1984
Skills
- Business Administration
- Verbal and Written Communication
- Staff Management
- Sales Techniques
- Complex Problem-Solving
- Client Education
- Medical Grade Chemical Peels
- Smoothbeam, V-Beam, Q-Switch, Alex Tri-Vantage & Exilis Lasers
- Assessing Skin Condition
- Client Consultations
Certification
- Licensed Aesthetician - 2002
- Exilis - 2012
- Smoothbeam, V-beam, Alex Tri-Vantage & Q-Switch Lasers - 2007
Timeline
Manager / Health Wellness Lifestyle Coach
BeBalanced Natural Weight Loss Center
09.2014 - Current
Aesthetician / Manager
Advanced Skin Care
06.2007 - 09.2014
Aesthetician / Manager
Dermatology Associates Of Lancaster
04.2002 - 06.2007
Medical Coder / Billing Specialist
The Heart Group
06.1983 - 03.2000
High School Diploma -
Conestoga Valley Senior High School
- Licensed Aesthetician - 2002
- Exilis - 2012
- Smoothbeam, V-beam, Alex Tri-Vantage & Q-Switch Lasers - 2007
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