Summary
Overview
Work History
Education
Skills
Timeline
Server

Kelly Ritter

Mastic Beach,NY

Summary

Hardworking Sommelier skilled in sales, communication and organization. Experienced at building customer base and improving overall wine offerings. Committed to food and beverage safety. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Enthusiastic Flight Attentant eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Overview

27
27
years of professional experience

Work History

Wine and Spirits Sales Consultant

Hart Agency
Melville, NY
03.2016 - Current
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Wine and Spirit products.

Paraprofessional

Eastern Suffolk BOCES
Sayville, NY
10.2001 - 04.2022
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Prepared instruction materials, constructed bulletin boards and set up work areas.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
  • Tailored lesson plans for students with emotional and cognitive disabilities.

Education

No Degree -

AIRCAREFACTS TRAINING
Tacoma, WA

High School Diploma -

West Babylon Senior High School
West Babylon, NY
08.1980

Skills

  • Customer Service
  • Ability to Lift 120 lbs
  • Product Demonstrations
  • Attention to Detail
  • Adaptable and Flexible
  • Engaging with Diverse Customers
  • Flexible Hours
  • Merchandising and Display
  • Exceeding Customer Expectations
  • Strong Communication and Interpersonal Skills
  • Brand Promotion
  • Friendly and Helpful

Timeline

Wine and Spirits Sales Consultant

Hart Agency
03.2016 - Current

Paraprofessional

Eastern Suffolk BOCES
10.2001 - 04.2022

No Degree -

AIRCAREFACTS TRAINING

High School Diploma -

West Babylon Senior High School

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Kelly Ritter